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CRM Data Analyst

Employer
MWS TECHNOLOGY LTD
Location
3, Harmood Grove, London, NW1 8DH
Salary
£15,000.00 - £18,000.00 annually
Closing date
11 Dec 2021

View more

Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
December
Duration
Permanent
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Pardot campaign management:
  • Set up and distribute emails to target audiences
  • Ensure all campaigns are tracked correctly through to Salesforce at individual campaign level
  • Create Dashboards within Salesforce to report on effectiveness of the marketing activity and proactively suggest improvements
  • A/B test campaigns where appropriate
  • Ensure data is kept up to date and automation rules / lists

Salesforce management:
  • Keeping data up to date and archiving old data
  • Ensuring data is allocated to the correct Salesperson
  • Tracking people processes to ensure they are being followed correctly
  • Working with Sales Director to ensure reporting is accurate and up to date
  • Owning permissions and licences
  • Owning documentation for Salesforce and Pardot and keeping it up to date
  • Keep the system up to date, understanding Salesforce's updates, and briefing the cross-functional Salesforce working group
  • Running the monthly Salesforce working group


Requirements and prospects

Desired skills

  • Knowledge of databases / CRM systems - ideally Salesforce or Pardot
  • Interest in technology
  • Naturally inquisitive and curious
  • Detail focused and accuracy when working with data
  • Analytically minded. Good at following and establishing processes
  • Demonstrable problem-solving skills


Personal qualities

  • Excellent communication skills
  • Team working skills
  • Inquisitive


Desired qualifications

  • To be an Data Analyst Apprentice you will need to be a tech enthusiast with a minimum of 5 GCSE's of which maths and English Language are essential and / or equivalent qualifications.
  • Strong A Level grades
  • Any formal Excel training would be advantageous


Future prospects

Over 90% of our Apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship programme. Just IT have already helped over 1000 people start their tech and digital careers with an Apprenticeship.
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