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Accounts and Administration Assistant

Welsh Government
BPW Insurance Services Ltd Cathedral Chambers 107 Stow Hill Newport NP20 4ED
National minimum wage
Closing date
15 Dec 2021

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Sales / Customer Service
Consulting & Business Services
Role Type
Apprenticeship, Intermediate
Start Date
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Job Details

About the apprenticeship


• To assist in the smooth and efficient running of the accounting function through management of premium transactions, insurance statements, customer payments and aged debtors.
• Act as a point of reference for accounting queries and assist colleagues in processing, reversing and reconciling accounting entries.
• Review aged debtors and liaise with colleagues to resolve and obtain payment.
• Review insurer accounts to identify any credit control issues and resolve any queries and/or discrepancies.
• Prioritise all correspondence and ensure it is actioned in a timely way and in accordance with company procedures.
• Answer incoming calls promptly and professionally and resolve or redirect as appropriate.

Additional information

As one of the largest independent insurance brokers in Wales, we have been providing our clients with the highest levels of service and expertise since 1983.

As business and property insurance specialists, whatever the business, and whatever the property, our highly trained team will get it fully covered. We provide a personal service for all our clients. We search the market for the best premiums to ensure our clients get the most out of their insurance.

We have amazing team, who live our Core Values:
• better, everyday - Striving to improve everyday
• professional in everything we do - The way we do anything, is the way we do everything.
• world-class service - To Each Other; to Our Clients; to Our Suppliers
We're proud of our Values, and they are at the heart of everything we do. They guide everything from the smallest day to day decisions, right through to our long-term strategic plans.



• Confident & effective in working with percentages and figures of varying amounts (both large and small).
• Able to use your own initiative as well as working as part of team
• Organised, reliable, and able to manage your own workload
• A desire to always improve
• Professional attitude in everything you do
• Focused on giving world-class service


• Maths and English GCSE at Grade C or above (or equivalent).

• I.T. literacy essential (ideally MS Office).


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Business Administration Level 2

About the employer

BPW Insurance Services Ltd Cathedral Chambers
107 Stow Hill
NP20 4ED

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Teams and/or Newport Office


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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