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IT Support Apprentice - Full Time

Employer
Althaus Digital
Location
Lincoln, Lincolnshire
Salary
£7 per hour
Closing date
22 Jan 2022

View more

Specialism
IT
Sector
Technology, Telecommunications
Role Type
Apprenticeship, Intermediate
Start Date
Immediate
Duration
12-18 months
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Apprenticeship Qualification: IT Solutions Technician - Hardware Level 3
Duration: 18 months
Wage: £7-£8 per hour

Job Description

The ideal candidate for the role will be a talented and highly motivated individual with some experience in IT. You should be able to demonstrate basic IT literacy and a keen interest in a career in technology and applications.

Your responsibilities in this role will consist of the following:

  • Cabling for CCTV and data
  • Assisting with onsite and offsite installations
  • Escalating issues when required to senior technicians
  • User account and Portal inputs
  • Investigate, diagnose, and resolve faults
  • Respond to IT tickets
  • Dealing with hardware/ software issues
  • Looking further into networking, servers, and routers.
  • Programming routers and phones

Desired skills

  • Proactive and eager to learn
  • Good problem-solving skills
  • Experience of hardware troubleshooting would be advantageous
  • Flexible hours

Personal qualities

  • Good communication skills
  • Confidence to speak to customers over the telephone
  • Bubbly and Friendly
  • Passionate about IT and technology

Desired qualifications

· 5 GCSEs at grades 9 to 4 (A* to C) or equivalent, including English and Maths

  • Driving Licence preferred

Future Prospects

Career progression opportunities available upon completion of this programme. You may have the option to progress on to a Level 4 apprenticeship and take your training even further.

About the company

Gateway of Technology are based in Lincoln and have been providing technology services to our customers nationally for over 10 years. We work very closely with our customers and pride ourselves on being an industry leader in the technology sector. We specialize in installing and maintaining phone systems, IT solutions and wireless systems for businesses of all sizes.

The directors are John Andrews and Joanne Andrews.

Paul is the billing manager and we have engineers who we call on for support, most of the installs are completed by John.

Employer

Gateway of Technology Ltd

Address

Stirlin Business Park, 5, Sadler Rd, Lincoln LN6 3AF

If you are interested or would like to know more, please get in touch!

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