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Business Administration Apprentice

The Tess Group
EN3 7QJ, Enfield
£12,000.00 Annually
Closing date
25 Jan 2022

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Role Type
Start Date
12-18 months
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Brief overview of the role

To support the GM/DM/OM and depot admin teams by providing an administrative service in the area of depot administration. To ensure that the administrative processes that support the depot operation are maintained to a standard of excellence and operated in line with company policy.

  • Working week
  • Full-time. Department: Depot. Shift pattern: 5 out of 7. Working pattern: Days, Monday - Friday only. Hours: TBC. Total hours per week: 40.00

Vacancy description

Duties will include:

  • Administer the depot’s holiday rota ensuring all holiday entitlement and leave booked is appropriately recorded, enabling the calculation of accrued holiday pay
  • Administer all new starters ensuring company procedures are followed in relation to the issuing of offer letters, reference and vetting procedures and authorisation and establishment on payroll
  • Administer all leavers ensuring that files are appropriately stored and maintained and that People & Talent and Payroll are advised
  • Maintain personnel records, including sickness and holiday. Pass relevant information promptly to Payroll and People & Talent
  • Establish and maintain all training records within individual personnel files providing reminders to the GM/DM of annual training review for each employee

ODF Management Support:

  • Input vehicle mileages and fuel drawn. Ensure that appropriate records are maintained for short term hire vehicles and that accurate records are submitted to transport via the DOR
  • Liaise with Shift Management & Operations Management to obtain & enter additional payments/deductions where applicable
  • Obtain weekly mileage readings for all ODF drivers & enter onto billing system to ensure accurate charging of excess mileages
  • Liaise with Fleet Ambassador to ensure all ODF uniform charges are submitted correctly

Finance Management Support:

  • Collate information required for the Weekly Operating Report, sanitise and input into spreadsheet. Pass to the Regional Finance Manager to review
  • Input authorised information in respect of payroll into computerised systems and present to the GM/DM for review
  • Establish and maintain a diarised system to ensure that all regular and ad hoc returns of information, to central departments or other outside bodies, are completed and sent on a timely basis
  • Administer the depot’s petty cash in accordance with company policy
  • Control the issue and recording of purchase orders to suppliers. Input authorised orders into computerised systems
  • Check supplier invoices against orders, code invoices and present to OM/DM for authorisation
  • Forward information to Central Finance in support of key control account reconciliations, e.g. Purchase Order Listing

Ops Office Support:

  • Learn the job tasks & processes in relation to pre-brief role in Operations Office in order to cover this role as and when required
  • Support the Saturn Management processes
  • Answer telephone calls and provide support to drivers, customers and consumers
  • Assist shift managers with the allocation/booking of collections
  • Liaise with visitors & contractors ensuring the relevant H&S and Security paperwork is completed

General administration tasks:

  • Assist with the monitoring, auditing and ordering of stationery, uniform, office/depot stock items and the storing and/or distribution thereof
  • Carry out such other duties as may reasonably be requested by Line Management, e.g. assist with Depot Engagement events and incentive days

Requirements and prospects

Desired skills

  • Familiar with Google Workspace (Gmail/Google Sheets)
  • Independently motivated, with the ability to take on tasks and duties without immediate direction
  • Excellent communication skills and the ability to communicate effectively at all levels
  • High attention to detail to produce accurate and quality work

Personal qualities

  • Compliance to training and qualification schedule
  • Productivity
  • Attendance record
  • Training reports
  • Assigned mentor reports
  • Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability

Desired qualifications

  • GCSEs or equivalent

Future prospects

  • Funded Training to develop your skills
  • The opportunity to progress your career within the business

Things to consider
None specified. This message will not appear on the vacancy when it goes live
About the employer


Disability Confident
Employer is not registered as Disability Confident


DPD is one of the UK's leading time-critical carriers and can satisfy all your distribution needs, whether your consignments are for the UK or elsewhere in the world. Integrating our own extensive UK network with our unrivalled ground-based service to Europe and Air Express service to the rest of the world, we are well placed to satisfy all your distribution and logistics needs. In addition, our team of people has the technology and information systems to provide a seamless service for you and your customers. We have a total support network that will act - if you want it to - as an extension of your own business.


Unit 4

Delta Park Industrial Estate

Millmarsh Lane




Training provider
The Tess Group

Apprenticeship standard
Business administrator

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