Business Administration Apprentice

Business Administrator Apprentice

The Tess Group

Brief overview of the role The Business Support Apprentice will take on a business admin level 3 apprenticeship. They will also help our business support team with a variety of tasks including recruitment & resourcing, calling learners, monitoring our enrolment systems and much more.

• Working week
• Monday to Friday 10:00am - 16:00pm
• Total hours per week: 30.00
• Weekly wage £129.00

Business Support Apprentice:

The Tess Group are an Award Winning Learning Provider based in Northampton, though they work Nationally and Internationally. The business is keen to expand their business support and admin team. The Tess Group are over ten years old and have thrived due to their fun yet hard working philosophy..

Apprenticeship course available: Business Admin Level 3.

Benefits include:

• Apprenticeship training delivered at your workplace to achieve a nationally recognised apprenticeship
• Competitive apprentice wage
• Career guidance with opportunities for progression
• Discounted travel
• 28 days holiday

Job duties and responsibilities:

• Resourcing: assist the team by conducting screening calls for candidates
• Outbound sales calls to potential clients and dealing with incoming inquiries
• Monitor BKSB learning platform for learner assessment updates & communicate with clients
• Set up remote learning access for learners and email log in details/instructions
• Conduct learner calls to check online platform access and progress
• OneFile reporting to share MI with the senior team
• Monitor Jotform - converting enrolment forms and marking short maths and English assessments & uploading them to our database
• Basic filing away of forms and learner packs
• Helping to enrol the unemployed learners onto courses
• SRF system administration - selecting course dates, inputting data onto tracker, ensuring all courses are running smoothly and on time, confirming interviews

The successful candidate will have the following:

• Working knowledge of relevant systems, equipment, processes and procedures
• Competent in a range of IT systems and software
• Ability to work with others to achieve objectives and provide excellent customer service
• Ability to communicate clearly orally and in writing
• Accuracy and ability to prioritise and organise own workload
• Be comfortable engaging with a variety of customers, learners or employers, over the phone to support with organisational communications

Desired skills

• Working knowledge of relevant systems, equipment, processes and procedures
• Competent in a range of IT systems and software
• Be comfortable engaging with a variety of customers, learners or employers over the phone to support with organisational communications - ability to communicate clearly orally and in writing
• Accuracy and ability to prioritise and organise own workload

Personal qualities

• Ability to work with others to achieve objectives and provide excellent customer service

Desired qualifications

No qualifications needed. 

Future prospects

In future, we will help to guide you with new opportunities and the chance to progress on to a higher level apprenticeship or qualification.

Employer Description

We have an ability to adapt and tailor solutions to your business needs; whilst our services are often funded. We pride ourselves on a vibrant and enthusiastic attitude with excellent customer service at all times.

Address 28

Queensbridge

Northampton

NN4 7BF

The Tess Group

Training to be provided

Business Administrator level 3. 

Apprenticeship training delivered at your workplace to achieve a nationally recognised apprenticeship. 

You will be offered career guidance with opportunities for progression to higher level qualifications.

Apprenticeship standard Business administrator