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Market Researcher & Office Assistant

Welsh Government
SMR UK Ltd Unit 7b Hendy Industrial Estate Hendy SA4 0PX
National minimum wage
Closing date
28 Jan 2022

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Consulting & Business Services
Role Type
Apprenticeship, Advanced
Start Date
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Job Details

About the apprenticeship


Making/receiving calls/emails and Diary Management
Data in-put into CRM Systems
Collaboratively working with our marketing executive on Market research within the industry.
Creating quotes for customers
Office/factory liaising
Office organisation & Any other general office assistant tasks

Additional information

We are a proud, Welsh family run manufacturing business trading over 20 years, which has enjoyed great success producing highly innovative products. We are looking for someone who compliments our enthusiasm & vision and are looking for a self-motivated person to join our growing company to assist in the day to day activity of the running of our office in Hendy working directly with our Managing Director & Marketing executive.
There will be opportunities to develop and advance the role within the company.



Excellent verbal and written communication skills
IT literate (Microsoft office)
Friendly telephone manner
Focused and self-motivated
Organisational skills
A mature outlook
Ideally have experience in an office environment


Experience using Microsoft Office Suite
Ideally hold NVQ Level 2 in Business Administration
English and Maths GCSE or equivalent


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Business Administration

About the employer

SMR UK Ltd Unit 7b
Hendy Industrial Estate

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Initial interview via Teams Call. After shortlist, invited into office for face to face interview.


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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