About the apprenticeship
Greet clients / visitors, Provide refreshments for clients/visitors, Maintaining an efficient meeting room calendar.
Answering and directing phone calls, Making outgoing phone calls, Accurately and efficiently distributing messages.
Scheduling meetings, Liaising with clients regarding collection/delivery of their books and records.
Opening the mail, Scanning mail to the relevant individuals, Efficient scanning and filing of documentation. Photocopying/scanning relevant client documentation.
Preparation and franking of outgoing mail, including delivery to the local Post Office
Responsible for maintaining health & safety documentation up to date. Maintaining and ordering office supplies.
Maintaining an accurate record of archived material
Accurate preparation of various documentation for all departments, Preparation of documents using mail merge/data mining, Preparation of emails, copy typing and Audio typing.
Creating finalised accounts and other relevant documents within Iris, our software system.
You will be based on reception however the role would require you to assist with the day to day running of the office by providing the practice with support in performing assigned work to set standards and learn new skills and tasks efficiently. Become familiar with the firms administrative and office procedures
Demonstrate knowledge and understanding of professional practices, professional ethics, business procedures and services offered.
Adhere to department and office procedures, adapting to changes when necessary.
Motivated and enthusiastic
Organised - good at planning and prioritising workload.
Good communication skills, confident speaking on the telephone and face to face. Good telephone manner essential.
Active listening skills
Patience and understanding
Educated to GCSE level as a minimum must include Maths & English.
Computer literate specifically all office packages (Word, Excel, PowerPoint etc.) Good keyboard skills.
Welsh Spoken Skills: No Welsh Written Skills: No
Business & Administration Level 2
About the employer
Graham Paul Chartered Accountants Court House,
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
By mutual agreement