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Hotel Supervisor Apprenticeship

The Two Bridges Hotel
Two Bridges, Yelverton, PL20 6SW
£360.00 per week
Closing date
26 Jan 2022

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Role Type
Apprenticeship, Higher
Start Date
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An exciting opportunity to join our talented teams at The Two Bridges Hotel.

We are committed to providing a great service to our guests we are looking for someone who shares our passion. We are a friendly, supportive team and look forward to welcoming you. We are currently looking for a Hotel Supervisor to join our team at a busy hotel and restaurant in the middle of Dartmoor National Park.

The ideal candidate will have previous experience in a similar role, where assisting leading a team to deliver excellent customer service in a busy environment comes as second nature. The business offers a large range of experience to the successful candidate with the hotel acting as a popular destination during the day for walkers and visitors to the national park, an award winning 2AA Rosette restaurant in the evening and a popular wedding venue hosting upwards of 30 weddings per year.

Key attributes:
  • Delivering excellent customer service
  • Good communication skills
  • Passionate about exciting food and drink
  • Strong team work ethic
  • Excited to develop and progress in the hospitality industry

  • To report to the General Manager and the Manager on Duty
  • To help the shift manager direct and oversee daily operations
  • Making sure employees are offering exceptional customer service
  • Ensuring customers are happy with the service and products provided
  • Dealing with customer complaints and issues
  • Stock management
  • 1- or 2-night manager shifts a week (Sleeping over in the hotel in case of emergency)
  • For the right candidate we can offer accommodation at the Hotel charged at a daily rate
  • A great opportunity in a busy country hotel with lots of training courses offered to help you progress in the industry

Requirements and prospects

Desired skills

  • Previous experience in a similar role would be preferred
  • Previous catering experience and excellent
  • Customer service skills
  • Excellent communication skills and ability to communicate at all levels of an organisation
  • Experience of supervising a team within a catering environment Knowledge of Food Hygiene and Health & Safety preferred though not essential as further training can be provided

Personal qualities

  • Responsible
  • Committed
  • Passionate

Desired qualifications

Food Safety and a Personal Licence is an advantage but not essential.

Maths and English will be assessed as part of the interview process.

Future prospects

Continuation of employment and development.
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