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Admin Assistant Apprentice

Welsh Government
Natasha Bray Parc Derwen Bridgend CF35 6HB
National minimum wage
Closing date
28 Jan 2022

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Role Type
Apprenticeship, Advanced
Start Date
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Job Details

About the apprenticeship


● Monitoring Natasha's inbox and responding to emails on her behalf
● Liaising with customers regarding products and services they are interested in or have purchased
● Packing orders and arranging couriers
● Monitoring and organising Natasha's diary, ensuring she is aware of appointments for the week ahead and any changes
● Communicating work related information between Natasha and the wider team and ensuring queries from the team are responded to in an efficient manner
● Contributing to projects
● Producing agendas for meetings and taking minutes
● Organising in-person events for the team and clients
● Managing databases and central drives to ensure they are organised
● Carrying out background research and presenting findings to management and the wider team
● Producing documents, briefing papers, reports and presentations
● Supporting other departments with general administrative tasks

Additional information

Are you someone who is extremely organised, meticulous about details and confident to use your initiative? Do you have the drive to support the growth of a global business? Do you have excellent written and verbal communication skills and a professional and friendly manner? Then this Admin Assistant Apprentice role could be for you!
We are seeking an apprentice to support the CEO with the completion of administrative tasks which are integral to the success of the business. This is an opportunity to be part of a mission driven, global business committed to serving women entrepreneurs worldwide, to unlock hidden potential and wholeness. Natasha is in a rapid growth phase and needs expert support to help continue and accelerate our growth. You will be working directly alongside Natasha in an incredibly important administrative role which will involve organising diaries, contributing to projects and communicating with the wider team on behalf of Natasha, as well as liaising with customers, the media and businesses we work with.
Natasha has high expectations of herself and those who work with her. Tasks and projects must be completed with a high level of excellence, efficiency, confidentiality, accuracy, flexibility, and positivity in order to support Natasha's work.



● Willing to learn and implement things quickly
● A “go-getter” who's ready to hit the ground running
● Someone who works well in fast paced environments with changing priorities
● A team player who values effective communication and efficient collaboration
● Highly motivated and keen to use your initiative
● Fluent in written and spoken English
● Willing to work closely with Natasha's existing team
● Details orientated. Occasional mistakes happen but 95% of the time things have to be right. This is the same standard Natasha sets for herself & the rest of her team.
● A good communicator who provides honest feedback including "negative" feedback if needed. We dont want/need a "yes" person
● Be flexible and occasionally available on evenings and weekends when needed
● Sometimes do things with short notice (within reason)
● You're committed to the businesses you work for, are hardworking, and are flexible in a fast-paced global-business environment where priorities can change quickly.
● You're available to attend weekly and monthly team meetings online.
● Self-motivated and uses own initiative
● Extremely organised and meticulous
● Ability to multitask and work flexibly to needs of the business
● Excellent communication and collaboration skills
● Resourceful and reflective for problem solving
● Assertive
● Coachable, receive feedback with ease
● Excellent attention to detail
● Good time-management skills
● Can handle tight deadlines
● Strong interpersonal skills
● Works well with other people and can build rapport quickly with both team members, contractors, customers and other businesses.
● Flexibility is key
● Technically capable, excellent communicator, and a desire to improve processes
● Ability to use initiative and manage multiple projects at the same time in a fast-paced environment
● Ability to travel to Bridgend, South Wales, on a minimum weekly basis for in person meetings and training


For the purposes of the Level 3 Business Admin qualification, you will need to have:
● Level 2 Application of Number or GCSE Maths at C grade or above
● Level 2 Literacy or GCSE English at C grade or above

If you do not have these qualifications, you will be expected to complete Application of Number and Literacy as part of the apprenticeship program.


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Business Administration Level 3

About the employer

Natasha Bray Parc Derwen

CF35 6HB

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

The successful candidate will be notified of interview as appropriate.


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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