What will the apprentice be doing?
We are seeking a motivated and professional individual to work alongside our ASB Team who work in partnership with a wide range of partner agencies including the Police, Derby City Council & other public & private sector organisations. Duties will include:
What training will the apprentice take and what qualification will the apprentice get at the end?
- Receiving reports of ASB & assessing risk of victims
- Identify safeguarding concerns & make appropriate referrals
- Work with partners to develop effective solutions
- Record all case information
- Manage and prepare cases for court action
Derby Homes aims to provide all Apprentices with transferable qualifications and work experience to help them achieve a future career with Derby Homes or with another employer.
The qualification you will gain at the end of the apprenticeship is the Anti-social Behaviour & Community Safety Apprenticeship standard Level 4.
The training programme is a blended learning approach, supported by online learning. Learners will upload their work and assessors/manager can monitor progress.What is the expected career progression after this apprenticeship?
There is no guarantee of a permanent position at the end of the Apprenticeship however opportunities and vacancies will arise which Apprentices can apply for. Also as a Derby Homes employee you will be able to apply for any vacancies advertised.
Requirements and prospects Desired skills and personal qualities
Communication skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Ability to prioritise, Willingness to learn, Commitment to Equalities, Car available for work, Hold a full driving licence, Able to work unsociable hours, Work to deadlines, Manage challenging situations, Ability to build trust, Be professional, Level 3 qual - desirable Qualifications
GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential Things to consider
Experience of working in housing, customer service or ASB related field is desirable but not essential. Due to the ongoing pandemic this role would be mainly working from home until the situation changes so the ability to do so is paramount to the success in this role.