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Pembrokeshire Learning Centre - ICT Support Apprentice

Welsh Government
Pembrokeshire Learning Centre Pembrokeshire Learning Centre Neylands St Clements Rd Milford Haven SA73 1SH
Apprenticeship rates
Closing date
30 Jan 2022

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Role Type
Apprenticeship, Advanced
Start Date
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Job Details

About the apprenticeship


Support the Pupils by:
· Ensuring that, as far as possible, pupils are not exposed to inappropriate materials on the internet
· Working with staff, parents and pupils to promote safe use of ICT equipment and sites at school and at home
· Support in the identification of software and hardware that can aid children with specific educational needs
· Maintaining Alternative Augmentative Communication devices e.g. adding vocabulary, updating system etc in collaboration with Speech and Language Therapist
Support the Teachers by:
· Preparing hall and classrooms for ICT activities as appropriate
· Delivering small group sessions using mobile devices to support digital literacy skills.
· Supporting teachers in planning and preparation and production of ICT based resources
Support the School by:
· Being aware of and following all school policies and procedures, in particular policies relating to the use of ICT equipment and sites
· Contribute to maintenance of the school web site and ensuring that information is accessible and up to date
· Working with ICT staff to support delivery of the ICT action plan linked to required investment to ensure that ICT equipment meets the needs of the curriculum
Maintenance of resources:
· Ensure mobile devices are put on charge and securely stored overnight
· Ensure that ICT equipment is put away appropriately and in working order

Additional information

The post holder is required to carry out duties of an apprentice ICT Technician; to support with the maintenance of the school's ICT resource for safe, effective use by pupils and staff.
· Resolve basic problems associated with operating systems, networks, software, hardware, printers etc around the school
· Record support requests, outcomes and time taken in the support log
· Maintain the school mobile devices, installing apps, organise laptop trolleys etc
· Undergo any training linked to the development of ICT across the school
· To liaise with schools contracted ICT support service



· An eagerness to learn
· Reliable and good time keeping
· Good organisational skills.
· Strong communication skills.
· A background / interest in ICT devices and uses
· Basic knowledge of ICT systems
· Understand the safeguarding and behaviour policy and their role within these policies
· Smart appearance
· Professional attitude
· A level of maturity with working in a school environment will be required
· Ambitious and hard working
· Desire to be a positive role model to young people


GCSE English - C
GCSE Math - C
Or equivalent (Desirable)


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

ICT users

About the employer

Pembrokeshire Learning Centre Pembrokeshire Learning Centre Neylands
St Clements Rd
Milford Haven
SA73 1SH

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements



Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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