The successful candidate will be undertaking data processing tasks and administration support to meet tight deadlines. These tasks will include; organisation of workforce development events, collection and analysis of stakeholder feedback, budget monitoring, electronic processing, electronic filing, manual filing, scanning, photocopying, dealing with telephone calls/messages and any ad hoc administration tasks.
DUTIES AND RESPONSIBILITIES:
Support the planning and implementation of a calendar of data/feedback collection to enable the team to meet deadlines and targets for information collection Support the implementation of systems, processes and procedures to ensure data/feedback collection is robust, accurate, timely and consistent To support the relevant aspects of the Planning and Performance calendar, including cross college meetings, peer reviews, student focus groups and the collection of data for both class and work/employer based provision Contribute to the administration of workforce development including; ensuring applications for funding are recorded and processed timely, raising of purchase orders and processing of invoices Assist in the organisation of workforce development events including monitoring of and reporting on attendance Assist in the provision of management reports in line with the college’s quality calendar on student, employer and stakeholder voice including analysis against national benchmarks as required To utilise the college management information systems to collect, store and accurately report data To liaise with cross college functions including: Directorates and Centres of Learning Administration teams, Student Services, Human Resources, MIS, Student Records, Finance and IAG to support strategies cross college To work effectively together with classroom based, work-based and cross-college colleagues as one team, respecting and valuing each other to deliver outstanding services to students To produce letters, reports and other correspondence using a range of office technology packages, to a high standard of accuracy and presentation To maintain all associated documentation, files and records ensuring confidentiality at all times GENERAL
Act as an exemplar of outstanding customer service at all times. Take responsibility for one’s own professional development and continually update as necessary, participating in appropriate staff development activities as required including the Professional Development Review. Promote a positive image of the College and the work that is carried out across its various services. Comply with all legislative and regulatory requirements. Apply the College’s own Safeguarding Policy and practices and attend training as required. Show a commitment to promoting diversity, equal opportunities, and anti-discriminatory practices, and demonstrate full compliance with the College’s Equality and Diversity Policy in all aspects of duties and responsibilities. Carry out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job. Take an active role in the health, safety and welfare of students, apprentices and staff, attending trainings and carrying out health and safety related activities as appropriate to the role.