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Apprentice Administration Assistant

Employer
South Tyneside and Sun
Location
Hebburn
Salary
Competitive salary
Closing date
28 Jan 2022

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One Team One Trust

There are many reasons to work at South Tyneside and Sunderland NHS Foundation Trust (STSFT). From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. STSFT is committed to respect, fairness and civility. We promote a compassionate, caring and positive culture and working environment.

We aim to be an 'employer of choice' and we invest in our people. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support.

With an operating income of around £563 million and non-current assets of £241m, the Trust employs around 8,300 people. The Trust provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000.

We provide a range of community based services across Sunderland, South Tyneside and Gateshead. This includes areas such as Community Nursing, Family Care and Therapy Services.

Inpatient facilities are provided from Sunderland Royal Hospital (SRH), South Tyneside District Hospital (STDH), St Benedict's Hospice and from the specialist Sunderland Eye Infirmary. This gives a total of around 1200 acute beds, as well as a state-of-the-art critical care facilities.

We offer our staff outstanding benefits. This includes an onsite at Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support, interpreting and translation provider and access to a Childcare Co-ordinator to help staff with their childcare arrangements.

Apprentice Administration Assistant

There is an exciting apprenticeship opportunity to work in The Community Management Admin Team providing clerical and administrative duties to the Senior Management Team, supporting the provision of an efficient and effective service to Directorate Managers and staff within the Community Management Team.

The post holder will possess excellent communication skills to enable them to answer telephones, liaise with professional and non-professional groups. Other admin duties include, maintaining filing systems, distributing mail, inputting information onto electronic systems and updating electronic diaries

Hours of work will be 37.5 per week Monday to Friday. Applicants should be flexible to the needs of the service.

The duration of the apprenticeship is 15 months which is subject to regular reviews to demonstrate progress. Apprentices will commence on Annex 21 of the salary to support the development in the role. Annex 21 is a training allowance and apprentices will initially receive 70% of the wage rising to 75%. The post holder is required to complete L2 Customer Service Practitioner Standard over the period of the apprenticeship. Maths and English at Level 2 (GCSE Minimum grade C/4) is essential for the post. Following the successful completion of the apprenticeship the apprentice will move into a substantive position.

For informal enquiries please contact: Tracey Dodds, Admin Team Lead on 0191 283 1936

Mandatory COVID Vaccinations- The Government have announced that from Friday 1 April 2022, all individuals working in the NHS where the job role has face to face contact with patients or services users, or as part of the role the job holder is required to enter into areas which are utilised for the provision of CQC regulated activity and may result in incidental contact with patients or services uses, the worker will need to have received both doses of the COVID-19 vaccination unless exempt.

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Before commencing/submitting your application form, please ensure that you read the attached Job Application Process/Confirming Appointment Procedure Candidate Guidance


Important note on completion of the reference section of Application Form - In line with NHS Employment Check Standards, if you are successful at interview, the Trust, as part of the recruitment process will seek to confirm a 3 year employment/training/education history. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous employer and/or educational establishment that cover the last 3 years. If you are currently a professional student due to qualify, please also provide the details of your mentor. Failure to complete this section may result in your application not being processed.

You will be able to track the progress of your application via NHS Jobs. If you have been successful at shortlisting you will be invited to interview via NHS Jobs using the e-mail address you have registered. You should check your SPAM / Junk folders as well as your inbox. If you have not been contacted within 6 weeks of the closing date you should assume your application has been unsuccessful.

Please quote the job reference number in all correspondence.

Please note the vacancy may be closed early if exceptional volumes of applications are received and late applications will not be accepted or considered.

DBS CHARGES

As from 1st November 2020, it is a requirement of South Tyneside and Sunderland NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.

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