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Insurance Claims apprenticeship

Markel International
Closing date
18 Feb 2022

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Role Type
Apprenticeship, School or college leaver, Other work and training
Start Date
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Company overview

Markel International is an international insurance company with offices in 17 countries, across the UK, Europe, Canada, and Asia Pacific.  Markel International is a division of Markel Corporation (NYSE – MKL), a fortune 500 company.

From insurance to reinsurance to fronting, we help our customers manage life's most complex risks.  In each of our businesses, we seek to deliver innovative products and responsive customer service so that we can be a market leader.  Markel offers specialty insurance for a variety of niche businesses across the globe.

Our win-win-win philosophy means our employees win by creating fulfilling careers, our customers win by finding protection against life’s biggest risks, and our shareholders win by earning good returns on their capital. This company was born from the belief that life’s greatest ambitions shouldn’t fade in the wake of all of the things that could go wrong.  Our culture is guided by a creed we call the Markel Style, which ensures that our greatest qualities endure across the generations of people who have been a part of Markel.

We are looking for the optimists. The visionary problem-solvers who believe that life’s greatest ambitions shouldn’t fade in the wake of all the things that could go wrong. The people willing to work hard together to protect our customers against the biggest and most complex risks, and have fun doing it.  It’s a promise to serve others that we’ll hold on to forever, and we’d like you to help us keep it.

The team

Markel UK are the UK division of Markel International’s National Markets operation, serving regional brokers with specialist solutions for charities, businesses and professionals and the biomedical and life sciences industry. 

Our claims department aims to be the market leader in the provision of an efficient, cost effective, creative and professional service to our brokers and clients. We strive to be pro-active and flexible in management of claims whilst maintaining our integrity. The claims team works with the underwriting team in order to facilitate close communication and exchange of ideas, and is an integral part of the product and customer service delivered to our clients. 

What will you be doing?

Our Claims school leaver programme is a great opportunity for those that don’t wish to go to university.  Make a head start in your career and earn while you learn as we provide you with everything that you need to be successful at Markel. You’ll spend your 18-month programme working closely with our claims experts, learning all about the end-to-end claims process.  You’ll provide technical claims and administrative support to your team and build great relationships with the underwriting team and other key stakeholders in the business. 

In addition to on-the-job training, you’ll also be studying towards your Cert CII qualification (Chartered Institute of Insurers Certificate in Insurance) via a Level 3 Insurance Practitioners apprenticeship.

We are committed to you and your career, and so our school leaver roles are permanent roles from day one. Once you’ve completed your programme, we’ll continue to support you and your studies as you develop your career within Claims!

Could you be a good fit?

What we look for

  • 3 A Levels Grade C or above (or equivalent qualification)
  • GCSE Maths and English Grade 4 or above (or equivalent qualification)
  • Proven eligibility to work in in the UK

The Markel Style

Pursuit of excellence

  • Consistently provides quality work products
  • Adapts behaviour to reflect the style of others to foster effective working relationships
  • Finds the most efficient and practical means of overcoming challenges

Customer focus

  • Actively looks for solutions to customer problems
  • Seeks to further knowledge of customer needs
  • Builds relationships with customers and responds to needs by demonstrating tact, empathy and professionalism

Business results

  • Seeks the best and most direct option to accomplish tasks
  • Demonstrates effective organisation skills
  • Applies logic and draws accurate conclusions from information


  • Helps others succeed
  • Approaches change in a positive manner
  • Listens for and acts on key information

Strong foundations

  • Holds self and others accountable to ethical standards
  • Takes ownership and accountability for own development
  • Shows accountability and resilience in achieving goals
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