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Ebuyer Apprentice Solutions Sales Specialist

Ebuyer UK Ltd
Howden Dyke, Goole, DN14 7UW
£172.00 per week
Closing date
4 Feb 2022

View more

Sales / Customer Service
Consulting & Business Services
Role Type
Apprenticeship, Higher
Start Date
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The right candidate will work within a growing team selling enterprise solutions to small and medium sized businesses.

What will you be doing?

To achieve the department objectives in line with the corporate strategy and vision for which the job-holder is directly responsible, and continuously improve performance.

The role of the Solutions Sales is to provide front-line specialist sales advice & quoting within the B2B Solution team, specialising in the enterprise product portfolio. Liaising with the other Solutions members & the B2B Sales Team, the successful candidate must maximise revenue & margin, solve customer queries, and propose solutions with their product category area. Further to this, both informal & formal training will be undertaken to raise the profile of Ebuyer & ultimately achieve vendor accreditation. Meeting targets set by the business is also essential for the position.

Key Responsibilities:
  • Provide the highest level of customer service & advice to our solutions customers
  • Provide the best fit solution to any given customer, including warranty cover where appropriate across the enterprise portfolio, including Server Networking and Storage, Workstation and AV
  • Work with the other solutions team members to maximise each opportunity for optimal customer spend & engagement
  • Ensuring solutions inbox is responded to within the 24hour time scales.
  • Work with Business Support Assistants to utilise vendor bid programmes to maximise margin for Ebuyer & value for the customer.
  • Manage a pipeline of opportunities on an on-going monthly basis, so clear visibility of all live leads is maintained
  • Undertake informal training (either at Ebuyer or vendor premises) to gain knowledge in the key networking technology areas including Workstation, AV, Server, Networking and Software
  • Begin learning and accreditations within the area of specialist
  • Meet targets set to achieve an annual turnover of £1 million a year in your target area from current ebuyer business base of customers
  • Meeting call targets of over 2 hours per day on the phone to customers
  • Project a positive image of Ebuyer and the department at all times
  • Adhere to stated policies and procedures regarding health and safety in the workplace
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role

Requirements and prospects

Desired skills

  • Experience in an IT sales team or similar environment is desirable for the position
  • A reasonable understanding of the brands and product that you specialise networking products
  • Excellent written and verbal communication skills
  • Strong organisational skills

Personal qualities

  • Positive and friendly personality
  • Excellent attention to detail
  • A fast learner and able to adapt to any situation
  • Highly organised, meticulous and dependable with the ability to multi-task
  • Proactive and self-confident - you will need to spend periods of time working unsupervised/ with little management
  • High degree of initiative - ability to think ahead and anticipate needs before they arise; problem solve, increase efficiency and streamline processes
  • Excellent verbal and written communication skills and customer service skills
  • Able to be flexible as part of a small team

Desired qualifications

  • Maths and English at Grade 4/C (or equivalent) and above desirable although not essential

Future prospects

  • Full training will be given in this challenging and varied role to ensure that the apprentice has the skills and expertise to become a permanent member of the team upon completion of the apprenticeship programme. Wage reviewed and increased based on performance

Things to consider

  • Please do not contact the employer directly. Learning Skills Partnership is the main point of contact for this vacancy as we are providing a full recruitment service for the employer

Employee Benefits:
  • We offer an aggressive sales bonus package
  • Free on-site Gym
  • Pension scheme
  • Training programme
  • Plus other employee benefits
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