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Vehicle Damage Assessor (VDA) Apprenticeship at DLG Auto Services

Direct Line Group Limited
Unit 1, Ripley Drive, Normanton Industrial Estate, NORMANTON, WF6 1QT
£21,000.00 annually
Closing date
5 Feb 2022

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Role Type
Apprenticeship, Higher
Start Date
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  • Methodically and accurately inspect and assess all elements of a motor vehicle that has sustained damage and requires repair
  • They will be able to identify and record damage on a vehicle and determine which parts of the vehicle should be repaired or replaced
  • A VDA will have an understanding of the manual process of assessing and costing repair of a vehicle, whilst also being able to use the relevant electronic estimating software
  • They will have knowledge of all types of vehicles including petrol, diesel, electric and hybrid
  • A VDA will stay abreast of ever changing autonomous technological vehicle safety developments known as Advanced Driver Assistance Systems (ADAS)
  • The VDA will produce accurate & detailed repair specifications to be used to carry out the required repair process

They will have commercial knowledge of their respective workplace and know how to apply this in order to determine a monetary cost and timescale for each repair job. In their daily work, an employee in this occupation interacts with the customer of the damaged vehicle, the Bodyshop manager, vehicle repair technicians and office/administrative staff at their company.

Requirements and prospects

Desired skills

  • Customer focussed - demonstrate behaviour that puts the customer first
  • A right first-time approach committed to delivering and maintaining high quality workplace standards
  • Adherence to company values, shows passion and enthusiasm for the industry
  • Take responsibility for health and safety

Personal qualities

  • Attention to detail
  • A calm and reasoned approach
  • A professional approach, demonstrates integrity and confidence in daily activities

Desired qualifications

You will ideally have at least a Level 2 qualification in Vehicle Repair/MET OR had at least 2 years' experience working in the vehicle maintenance/mechanical/body repair sector.

Future prospects

You'll gain valuable experience working for a market leading Insurance company with a culture that encourages you to bring all of yourself to work. What's even better is you'll earn a permanent position at the end of your apprenticeship if you're performing and successfully complete your studies.

Vehicle Damage Assessor (VDA) Apprenticeship will lead to being a fully qualified IMI accredited VDA.
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