Business Administration Apprenticeship

Recruiter
Key Training
Location
Scarborough, North Yorkshire
Salary
£200 per week
Posted
23 Oct 2018
Closes
23 Nov 2018
Ref
YO11 3YJ
Specialism
Administration
Start Date
November
Duration
12-18 months

The business support Apprentice will work providing administration support within the correspondence team in Leeds.

It will be a busy and varied role and will provide excellent opportunities to learn all aspects of Business Admin and support including compliance and regulatory frameworks supporting the management of customer account and client relationships 

Your responsibilities will be varied and provide you with an excellent knowledge of many aspects of the financial services industry.

Duties will include:

  • Providing operational business admin support to the operational teams to allow them to fulfil client requirements and business revenue targets
  • Querying with the client’s customer accounts where there may be a discrepancy/misunderstanding as to how the balance has come about
  • Data inputting on to customer accounts with new information as to the development of their relationship and situation
  • Chasing customers for outstanding information when relevant
  • Sending out invoices for customers to explain the detail of any debts that are outstanding

Requirements and prospects Desired skills

  • Ability to forge strong working relationships with colleagues and customers
  • Ability to work as part of a team and use your own initiative to identify and resolve problems
  • Comfortable working with and presenting Information in a clear and concise fashion
  • Resilient
  • Able to maintain a high level of accuracy
  • Able to work under pressure to meet tight deadlines
  • Good computer literacy skills
  • Excellent customer service skills
  • Strong verbal communication skills
  • Excellent organisation skills

Personal qualities

  • Strong communicator including a confident telephone manner
  • Good computer literacy skills
  • Excellent customer service skills
  • Strong verbal communication skills
  • Excellent organisation skills

Desired qualifications

  • A - C In Maths and English (or the equivalent) is essential