Business Administration Apprenticeship

Key Training
Hartlepool, Durham
£150 per week
23 Oct 2018
23 Nov 2018
TS27 3EL
Start Date
12-18 months

Apprenticeship summary Working week

  • Monday - Friday 9.00am - 5.00pm. Some Saturdays may be required to work in busy times. Total hours per week: 37.00

Weekly wage

  • £150.00

Expected apprenticeship duration

  • 12 months

Vacancy description

Day to day activities include:

  • Communicating over the telephone with clients and colleagues
  • Work on the reception area, meet and greet visitors
  • Use excellent customer service continuously
  • Organise and report data
  • Managing in house computer systems
  • Processing orders
  • Use a diary system
  • Sending and receiving emails
  • Postal duties
  • Stock control including unpacking and pricing stock
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Scanning documents
  • Keeping office tidy
  • Updating website
  • Updating Social Media
  • Helping to support the shop when busy

Desired skills

  • Ability to make efficient use of resources
  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills and telephone manner
  • Ability to multi-task
  • Basic Numeracy and Literacy skills

Personal qualities

  • Sound knowledge of Microsoft, Excel packages and Social Media Platforms
  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Ambitious individual, who is driven to achieve successful results

Desired qualifications

Must have A-C GCSE grades in maths English and ICT (or equivalent). 

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