Customer Service/Lettings Apprentice

Location
95 Crouch Street, Colchester, CO3 3EZ
Salary
Weekly wage: £150
Posted
23 Oct 2018
Closes
23 Nov 2018
Ref
EZE Property Solutions Ltd
Start Date
November
Duration
12-18 months

About the employer

A stress free, fresh approach to the industry offering a very close relationship between landlord and agent, so you know your investment is being well looked after at all times. Welcome to Ezemove Buying or selling a home can be a complicated and costly business. It is therefore important that you choose the right agent. Ezemove Property Services keeps it simple. From the first enquiry to the day of completion, they work to achieve the best results for all their clients and their friendly staff are always willing to offer help and advice with very competitive fees on a NO SALE NO FEE BASIS. For Landlords - Ezemove offer a tailor made range of services at very competitive rates. For Tenants - A comprehensive property finding service with no fees to pay. For Investors - They offer a “one stop shop” for buy to let property

http://www.ezemoveezelet.co.uk/

Job summary

A stress free, fresh approach to the industry offering a very close relationship between landlord and agent, so you know your investment is being well looked after at all times. Welcome to Ezemove. Buying or selling a home can be a complicated and costly business. It is therefore important that you choose the right agent.

Ezemove Property Services keeps it simple. From the first enquiry to the day of completion, they work to achieve the best results for all their clients and their friendly staff are always willing to offer help and advice with very competitive fees on a NO SALE NO FEE BASIS. For Landlords - Ezemove offer a tailor-made range of services at very competitive rates. For Tenants - A comprehensive property finding service with no fees to pay. For Investors - They offer a “one stop shop” for buy to let property investment.

Our client is looking for an outgoing and well-spoken individual who pays great attention to detail to join their experienced team. Our client has promised that the successful candidate will be supported by the senior office members who each have a wealth of experience to back them up.

Roles and Responsibilities:

  • Handling incoming calls 
  • Communicating with the Public     
  • Generate new business opportunities for valuations, instructions and viewings for rental and sales
  • Promote brand awareness
  • Book appointments   
  • Inventories and check-outs
  • General admin duties

This is a fantastic opportunity to further your customer service skills and learn from a highly-experienced team. You will also be working towards a widely-recognised Level 2 in Customer Service with the potential opportunity to progress onto the Level 3 Programme after successful completion of the Level 2.

If you find this vacancy appealing and think that you tick all the boxes, please don’t hesitate to apply!

Working week

  • Mon-Fri, 9am-5:30pm (1 hour lunch break). Total hours per week: 37.50

 

Desired Skills

  • Computer literate
  • Strong communication skills
  • Organised
  • Time-keeping skills

Personal Qualities

  • Confident
  • Hard working
  • Initiative
  • Willing to learn

Desired Qualifications

  • If you do not have Maths and English GCSE grades A*-C (or equivalent) we will support you to achieve Functional Skills in those subjects. 

Future Prospects

  • If hard work is shown throughout the Apprenticeship there is the possibility for a full time position in the company, the company are keen for the Apprentice to stay in the company and grow.

Training to be provided

  • Level 2 Customer Service with the opportunity to move onto the Level 3 Programme
  • Functional Skills in maths and English (if required) 

Apprenticeship Standard

  • Customer service practitioner

 

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