Customer Service Apprentice

14 Mallard House Business Centre, The Street, Woodbridge IP13 6LT
Weekly wage: £150
24 Oct 2018
24 Nov 2018
Siterite Solutions Ltd
Start Date
12-18 months

About the employer

SiteRite Solutions Ltd was founded in 2014. We specialise in the placement of temporary and permanent personnel into the Building and Construction Industry. Although recently formed, SiteRite Solutions is built on over 10 years of management experience in the Construction Recruitment industry. Relationship building with both our clients and candidates is the key to our success. This, coupled with an honest approach to the recruitment process, and an understanding of the ever changing nature of construction site demands, means we are well equipped to provide a service that adds real value. We place importance on our personnel arriving on site with the correct skill set to meet our client's needs, being motivated to succeed and adding the value expected. This is achieved by a thorough resourcing process and selecting a candidate who not only has the correct skill set to succeed but the motivation for a specific role.

Job summary

Exciting opportunity for a motivated individual to join a growing specialist recruitment agency as an Administrator.

We are a newly established agency built on over 20 years’ experience in the recruitment industry. We are a small and friendly team eager to employ the right candidate.

Roles and responsibilities include:

  • Database Management
  • Registering New Candidates
  • Processing Documentation
  • Updating our Social Media feeds
  • Customer Service
  • Communicating with candidates 

No previous experience needed, just the drive and motivation to wanting to succeed! Full training to be provided!

Working week


  • Monday - Friday 8 Hours a day, 8:00 am - 5:00 pm. Total hours per week: 40.00


Desired Skills

  • Organised
  • Punctual
  • Competent with Microsoft Office, notably Excel and Word
  • Confident
  • Good phone manner

Personal Qualities

  • Driven
  • Career motivated


  • If you do not have Maths and English GCSE grades A*-C (or equivalent) we will support you to achieve Functional Skills in those subjects. 

Future Prospects

  • If hard work is shown throughout the Apprenticeship there is the possibility for a full time position in the company, the company are keen for the Apprentice to stay in the company and grow.

Training to be provided

  • Level 2 in Customer Service with the opportunity to move onto the Level 3 Programme
  • Functional Skills in maths and English if required 

Apprenticeship Standard

  • Customer service practitioner