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IT Support Apprentice

Professional Apprenticeships
Closing date
22 May 2022

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Role Type
Start Date
12-18 months
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Job Details

Are you looking to start your career in IT? Would you like to work for Gloucestershire’s leading IT company? Optimising IT is an award-winning, Microsoft Gold Partner that has a 98% customer satisfaction rating.

This friendly, highly experienced company are looking for 3 tech-savvy apprentices who aspire to develop a career within the IT sector.


Working in a small, friendly team, you’ll be working on-site and spending a day a week learning from outsourced IT providers.

  • Helping support customer enquiries via telephone and instant chat
  • Setting up PCs and laptops for new starters
  • Remote support for clients
  • Referring more complex issues to senior members of the team
  • Building machines

This is a great opportunity to work for a very supportive employer with great opportunities for training and development from a team of experts.


Optimising IT invest a lot into its apprentices and have roles waiting for them at the end of the apprenticeship. Many apprentices will progress onto second line support once they have established core knowledge and skills. There are plenty of additional routes that apprentices can get their teeth into, and many apprentices progress onto higher or degree-level apprenticeships upon completion of their ICT Level 3 qualification.


Optimising IT won the Best Managed Service Provider award in 2020. Along with managed IT services, they focus on consultancy, cyber-security & project delivery. They genuinely enjoy spending time together – they plan workshops, gaming nights & family days outside of work. They believe in rewarding hard work & loyalty, so working with this company is an ideal opportunity for anyone seeking to develop their career & experience in a dynamic environment with other like-minded people.


We're Professional Apprenticeships, a South West based apprenticeship provider, with a mission to help applicants find and secure their dream apprenticeship! 

Although we have over 50 years’ experience between us now, we were once former apprentices ourselves. So we know first-hand the possibilities unlocked by a well-planned apprenticeship.

There are many misconceptions about apprenticeships. Today young people visualise apprenticeships as a viable alternative to university. Over 8,000 local businesses employ apprentices to further develop their workforce.

We place more emphasis on the recruitment and matching process to ensure that both the young person and business can be sure they find the perfect match.

Check out our current apprenticeship vacancies now!

Find Us
0117 422 4000
Filwood Green Business Park, 1 Filwood Park Ln,
United Kingdom
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