IT 1st Line Support Level 3 Apprentice
- Employer
- QA Ltd
- Location
- ME15 6NF, Maidstone
- Salary
- £12,000 per annum
- Closing date
- 25 May 2022
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- Specialism
- IT
- Sector
- Technology, Telecommunications
- Role Type
- Apprenticeship, Advanced
- Start Date
- June
- Duration
- 12-18 months
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- Answering telephone calls or having calls out through from Helpdesk Dispatcher
- Logging calls within ticketing system (if answering direct call)
- Active Directory
- 365 user management
- Exchange Server user Administration
- Office Suite problem solving
- 3rd Party application support liaison including Sage
- Server Support inc File permissions, Services and Roles
- Internet Service support and diagnostics
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