IT Helpdesk Technician Apprentice
- Employer
- QA Ltd
- Location
- GU10 5EH, Farnham
- Salary
- £13,000 - £15,000 per annum.
- Closing date
- 25 May 2022
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- Specialism
- IT
- Sector
- Technology, Telecommunications
- Role Type
- Apprenticeship, Advanced
- Start Date
- June
- Duration
- 12-18 months
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- Develop and maintain good working relationships with clients to promote high level of customer service
- Logging, prioritisation and escalation of IT support issues and requests
- Resolution of 1st line support issues and working with senior technicians when required
- Routine systems administration tasks: typical issues will be faults with PC operating systems, software and hardware
- Building and configuring PCs ready for deployment
- As experience is gained: issues will include backups, internet connectivity and Windows Server administration
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