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IT Helpdesk Technician Apprentice

Employer
QA Ltd
Location
GU10 5EH, Farnham
Salary
£13,000 - £15,000 per annum.
Closing date
25 May 2022

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Specialism
IT
Sector
Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
June
Duration
12-18 months
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  • Develop and maintain good working relationships with clients to promote high level of customer service 
  • Logging, prioritisation and escalation of IT support issues and requests 
  • Resolution of 1st line support issues and working with senior technicians when required 
  • Routine systems administration tasks: typical issues will be faults with PC operating systems, software and hardware 
  • Building and configuring PCs ready for deployment 
  • As experience is gained: issues will include backups, internet connectivity and Windows Server administration 
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