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Apprentice Retail Team Leader

Babcock Training
Swansea (Abertawe)
Closing date
29 May 2022

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Business / Management
Role Type
Start Date
6-12 months
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Employer description  

The Perfume Shop is the UK’s largest specialist fragrance retailer with 228 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.

Job description  


This role is the first step in retail management. At The Perfume Shop our customers are at the heart of everything we do and you'll be taking a lead role as a Perfume expert to provide an amazing experience and help them select their perfect perfume! You will learn all the skills needed to support and drive sales in a fast-paced and evolving retail environment whilst working towards your Level 3 Apprenticeship - Retail Team Leader.


No day is the same at TPS however, you can expect to cover the following in a way that delights our customer:

  • Engaging customers and nailing the sale
  • Supporting the Store Manager in monitoring and positively influencing the store's KPIs
  • Leading, coaching, updating your team to focus their talent and expertise
  • Stock control and deliveries - keeping track and ensuring everything is where you need it to be 
  • Campaign change overs
  • Communicating with your Store/Area Manager and getting support from where you need it (e.g. Systems, People Team, Merchandising, Marketing, CRM)


  • A Retail Team Leader Level 3 qualification upon successful completion
  • a 15-month fixed term contract - possibility to be made permanent in the business after
  • A guaranteed 30 hrs/week - possibility to do more
  • A mixture of online learning and on the job learning
  • Clear End Point Assessment (EPA) criteria to ensure you know what you'll be measured on
  • Regular support calls with a TPS support trainer and Babcock trainer to ensure you stay on track with your learning


  • Attending workshops and participating in as many learning opportunities as possible
  • Completing all tests, presentations and other required evaluations in a timely manner
  • Attending meetings and offering suggestions for improvement
  • Keeping a log of everything learned as evidence


  • Competitive hourly rate
  • 6 weeks paid holiday
  • Access to product incentives
  • Access to our pension scheme
  • 20% off our products in store & online
  • Additional discounts with some of our partners including Superdrug and Three Mobile
  • Exclusive access to our eLearning platform to further enhance your development
  • Health benefits including flu jabs, eyecare vouchers and life assurance
  • Opportunity to participate in Give As You Earn to support the causes important to you
  • Round the clock support from our partnership with RetailTrust

Employer website

Future Prospects  

On successful completion of the apprenticeship you will achieve a Retail Team Leader Level 3 qualification with the possibility of a permanent position in the business after.

Skills required  

You will need:
-Experience in a retail environment
- A strong preference for selling
- You love brands and ideally have a knowledge of perfume or a willingness to learn quickly
- Great time management skills to balance your work and learning
- Be committed to achieving your qualification - you need to own it!

Qualifications required  

You will need to have 3 GCSE's or have previously completed a Level 2 Retailer Apprenticeship

Personal qualities  

This job is a good fit for you if:
- You are ambitious and are looking to take your first steps into retail management
- You communicate well
- You love to chat to customers and are confident in helping them to find their perfect perfume
- You enjoy working with a team and are passionate about achieving results
- You love to learn!
- You thrive on activity and a fast-paced environment

Things to consider  

You must be prepared to work flexible hours within a store rota.

Apprenticeship standards Level 3 Retail Management

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