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Apprentice Customer Service Administrator @ THE YORKSHIRE DOG TRAINING COMPANY LTD

Employer
Key Training
Location
WF10 2DB, Castleford
Salary
£13,000 per year
Closing date
29 May 2022

View more

Specialism
Sales / Customer Service
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months
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Job Details

As the first point of contact with potential customers you will have an excellent telephone manner and great communication skills.

The role will include:

  • Responding to customer enquiries received via telephone, email, and social media platforms.
  • Providing and following up quotations.
  • Customer Invoicing and confirmation of payment.
  • Liaising with  customers and confirming course  start dates.
  • Liaising with the training teams and providing diary management.
  • Completing customer satisfaction surveys.

Training to be provided

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Functional Skills if required 

Working week

  • Monday - Friday (40 hours over five days)
  • Total hours per week: 40

Expected duration

  • 16 Months

Company

Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.

Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.

Find Us
Website
Telephone
07947720451
Location
Key Training, Dean Court
22 Dean Street
Newcastle
Tyne and Wear
NE1 1PG
GB
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