"Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
About the Company
Our client is a growing IT Support Business, providing professional computer support to both home and business users throughout Herefordshire.
They have built up a large client base from customer recommendations and pride themselves on being the local point of contact for all aspects of IT. They are dedicated to providing professional and affordable solutions for both hardware and software applications.
You will join their friendly IT team, where you will be taking part in a fantastic opportunity to gain a level 3 qualification at the end of the apprenticeship.
We are looking to recruit an IT Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As an Infrastructure Technician Apprentice your main roles and responsibilities will include:
- Raising tickets and processing jobs
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
- 1st line support
- Logging calls
- Responding to active monitoring
- Repair and recover from hardware or software failures
Throughout the duration of the apprenticeship, you will receive training through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.