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Apprentice Finance Assistant (Revenues & Benefits)

Employer
Welsh Government
Location
Oldway House CF39 9ST
Salary
National minimum wage
Closing date
20 May 2022

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Job Details

About the apprenticeship

Duties

Under the guidance and supervision of suitably trained staff, the apprentice will develop skills and abilities in, and assist the various departments with:

Attending and taking part in regular team meetings and regular reviews with line manager etc.

Assisting in general administrative duties and responsibilities as defined in the specific requirements of the role information.

Undertaking routine data input and maintenance of electronic records in the Council's systems, specifically the Council Tax and Housing Benefit System.

Liaising and communicating with all Council employees, managers and other internal service
areas. Maintaining a high standard of customer service to all callers and visitors.

Undertaking general office duties, which includes the daily processing of all paper and any electronic mail, ensuring a high level of presentation and accuracy to include filing and photocopying.

Working in a professional manner and portray a positive image of the Council in the workplace.

Providing high quality administrative support to the service area.

Undertaking any other duties, as outlined in the specific requirements of the role.

Maintaining strict confidentiality at all times.

Additional information

RCT Council Apprentices also have access to a wide range of staff benefits which include:
• 25 days Annual Leave
• Discounted Leisure For Life Membership
• Vectis Card (staff discount)

Requirements

Skills

Is open about difficulties and asks for support when necessary

Helps and supports other team members
Listens to others and actively checks own understanding

Communicates clearly and concisely
Plans and prioritises in advance to meet deadlines

Follows relevant policies, procedures and legislation
Is eager and willing to learn new skills

Has good attendance and timekeeping
Has a positive attitude towards helping people and is willing to go the extra mile

Provides and promotes highest standards of customer care and service

Qualifications

n/a

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Coleg Y Cymoedd

Qualification:
Level 3 Business and Administration

About the employer

Oldway House

CF39 9ST

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Depending on government guidelines in place at the time, interviews will be conducted either remotely or in person. Following the government's latest social distancing measures, we are working to keep disruption of recruitment to a minimum. If you are invited to a remote interview it will be using ‘Teams' which you'll access via a link in an email invitation.

Company

Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

Company info
Website

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