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Operations Administration Assistant Apprentice

Employer
Lifetime Training
Location
London
Salary
£18k - 20k per year
Closing date
13 Jun 2022

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Job Details

At The Travel Cooperation you will be working towards a Business Administration Level 3 Apprenticeship standard over the course of 15 months.

The Company and Brands

The Travel Corporation (TTC), a leading travel company compromising of well-known travel brands such as Trafalgar, Costsaver, Luxury Gold, Contiki, Brendan Vacations, Uniworld Boutique, River Cruising, and Insight Vacations. The Travel Corporation is represented by over 40 sales offices and 10,000 team members globally, whilst serving over 2 million customers annually across more than 70 countries.

At The Travel Corporation, we believe that our people are the key to our success, and we are proud to foster a culture of talent development and progression for our team members across our family of brands. We invite you to look at our career's website (http://careers.uk.ttc.com) to find out more about the work of the Travel Corporation and our Staff Benefits.

The Role

We are looking for highly motivated individuals to join our Operations Administration Department based in Central London (Victoria/Hyde Park Corner area). You will be responsible for providing operational and administrative support to colleagues in the office and our Travel Directors on the road.

This role will give the successful candidates the opportunity to learn more about the fantastic brands Trafalgar, Costsaver, Insight Vacations, Luxury Gold, Transat, Grand European Travel & Brendan Vacations as well as experience various aspects of the business.

Main Responsibilities

 

- Booking extra services for guests such transfers, train journeys, ferries

- Weekly communication with 'Airport Hosts' in our key gateway cities

- Booking services for groups (sights, museums and other travel attractions)

- Communicating with suppliers

- Building components/contracts in our in-house system 'Tropics'

- Liaising with Travel Directors before, during, and after the trip to ensure the trip runs successfully

- Support overseas sales offices with any queries related to itineraries and services provided

- Preparing and dispatching Travel Director documentation

- Communicating hotel changes to Travel Directors

- Assist with stock inventory and stock replenishment

- Assist with checking the Daily Action Report to check new bookings/late cancellations

- General administration duties

The position is full time 9am - 5.30pm but hours will include some early mornings or evenings on a rotation basis as well as Saturdays and Bank Holidays (in the high season April - October) also on a rotation basis.

 

During busy periods we would like you to be flexible and be prepared to work longer hours if necessary.

Full training and equipment will be provided.

Company

Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Company info
Website
Telephone
0333 014 3669

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