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Apprentice Administrative Assistant

Welsh Government
St Paul's Clinic Palmyra Place NP20 4EJ
Apprenticeship rates
Closing date
26 May 2022

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Role Type
Apprenticeship, Intermediate
Start Date
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Job Details

About the apprenticeship


You will be part of a friendly team and will be the first point of contact for patients and visitors to the surgery.

Additional information

Are you looking to build a career in the Health Sector and Administration? General Practice is an excellent, friendly environment that relies upon well trained, professional and reliable teams, working cohesively to deliver the best possible care to the patient.
If so, look no further to join the apprenticeship programme to achieve a QCF (NVQ) Level 2 in Business Administration along with Essential Skills Wales.
We are a busy GP practice in Newport, Gwent who has experience of training people in all disciplines including doctors, nurses and administrative teams.
You will gain excellent experience and training as part of an experienced team.
This is an exciting and challenging role in a busy environment.
The practice policy is that successful candidates in ANY role may not be registered at the practice. If registered as a patient you will be required to register elsewhere.
Flexibility in working hours is necessary to cover any periods of colleague absence, and to allow time for regular educational visits.
Hours of work will be 25 per week.



You should be capable, enthusiastic, with an ability to deal with the public in a professional, approachable manner and have impeccable customer service skills.
You should have sound computer knowledge, although system specific knowledge is not necessary.


Personality more important than qualifications


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
The CADCentre (UK) Ltd

Business Administration

About the employer

St Paul's Clinic Palmyra Place

NP20 4EJ

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Successful candidates will be contacted to arrange interview.


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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