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IT Technical Support Apprenticeship

Lifetime Training
£175 - 200 per week
Closing date
17 Jun 2022

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Role Type
Start Date
12-18 months
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Job Details

Your working week will be varied but typical roles and responsibilities will include:

- Learning and becoming proficient with an industry standard proactive monitoring software

- Learning and becoming proficient in Support Desk I.T Systems

- Learning about different computers and I.T Systems

- Remotely monitoring I.T systems, identifying and diagnosing faults

- Speaking to customers on the telephone and via email

- Logging calls for incidents and problems

- Problem solving on IT related incidents and problems

- Monitoring of the IT email inbox and allocation of tasks

- Repairing of I.T hardware, reinstalling operating systems and software

- Commissioning of IT and associated equipment

- Provide support to other members of the IT team.

You will need to be a good team player and also be able to work on own initiative.

This is a massive opportunity for the right individual who is looking for a career in I.T.


Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Find Us
0333 014 3669
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