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Apprentice Spares Advisor

City Plumbing
Closing date
25 May 2022

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Consulting & Business Services
Role Type
Graduate, Other work and training
Start Date
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We are currently recruiting Apprentice Spares Advisors within our City Plumbing Spares business to help us grow, deliver sales and exceed customer expectations. Join us as an Apprentice Spares Advisor and earn a competitive salary whilst training for a nationally recognised qualification. We're expanding and we're looking for motivated Apprentice Spares Advisors to be a part of our success. No experience is necessary to be an Apprentice Spares Advisor, as long as you get a buzz from providing the best customer service, are able to guide customer choices and enhance sales. If this sounds like you, then the Apprentice Spares Advisor role could open up a world of opportunity!

The role:

As an Apprentice Spares Advisor, you'll act as a first point of contact for our customers, building rapport with them and encouraging repeat business. You'll be the go-to person for all things spares whilst naturally promoting and embracing our inclusive team environment and we're sure you'll have some fun along the way!

Key Responsibilities:

  • Contributing towards the branch spares sales targets

  • Attracting and securing new customers and business

  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.

  • Assisting with the general duties within the branch and providing a specialist Spares point of contact to customers

  • Getting involved in Branch activities, gaining exposure and supporting the overall core business


There's no need for any previous experience as our Specialist to the Trade Certificate (a Level 2 Trade Supplier Apprenticeship) will arm you with everything you need to know about our business and the products we sell. We're looking for individuals with the potential to build a long lasting career within our business, who are as committed as we are about delivering outstanding service to our customers.


From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career!

We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Specialist to the Trade Certificate

Right from the start of your career with us, you'll be supported in your development. You'll join our Specialist to the Trade Certificate, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you'll explore:

  • Our safety culture within branch

  • The products we sell and the services we provide

  • What makes us different and keeps us as the number one choice for our valued customer base

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn't have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom.

Benefits Package and Cultural Environment:

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