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General Hospitality Apprentice

The Arden Hotel, Stratford-upon-Avon
Closing date
19 May 2022

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Hospitality & Travel
Role Type
Graduate, Other work and training
Start Date
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Are you looking for a career that offers endless opportunities in a varied and fast paced environment, where no two days are the same? Our General Hospitality Apprenticeship is our entry level apprenticeship, designed to provide apprentices with a basic understanding of hotel operations.

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
What you'll be doing?
The true foundation for those that wish to make a career in hospitality. We recognise that with such a varied mix of departments, it's difficult to know which way to move forward in your career and therefore this apprenticeship enables you to experience different departments in order to help closely match your own personal skills and qualities against a role most suitable for you.
This apprenticeship will provide the opportunity for you to work with us on a full-time basis and to 'earn while you learn', setting you up with the very best skills, qualifications and experience to begin your career in the industry. We have partnered with HIT Training to create a Level 2 Hospitality programme where instead of college day release, you will have a HIT trainer come out to the hotel to carry out training and assessments with you.
You will join us in initially mastering food & beverage duties and as your training continues, so will your experience, allowing you to move around departments, covering various areas such as reception and housekeeping duties, all whilst being supported by your dedicated HIT trainer.
What you'll need?
To be successful you will be passionate about working for a collection of hotels who pride ourselves on providing the wow factor for both guests and members, and is renowned for the highest standards of customer service.
You will be a great communicator as well as a good listener and be capable of building great relationships with colleagues.
It goes without saying that a positive 'can do' attitude is essential, along with a good sense of humour, team spirit, as well as a real and evident passion for the industry.
What to expect?
You'll work in a busy and hardworking team environment, where we'll expect you to be hungry to learn more. You will be working a minimum of 40 hours per week, across 5 days (inclusive of training days). Our hotels are busiest on Fri-Sunday, and so you should be prepared to work regular weekends.
What's in it for you?
Benefits include:
Guaranteed full time employment at the end of your apprenticeship;
Great prospects with a 'Grow with Eden' Career Progression Pathway;
Training to achieve a Level 2 Hospitality Apprenticeship;
A dedicated mentor and regular reviews;
We recognise the importance of work life balance and so offer an enhanced annual leave entitlement of 31 days annual leave entitlement, rising to 33 days with service;
And we care about the health and wellbeing of our teams, so you will get access to a confidential Employee Assistance Programme, Hospitality Action;
Use of our gym facilities; and golf facilities.
Merlin Entertainment discount, including Warwick Castle, London Dungeon, Alton Towers and more!
Relais & Chateaux, Small Luxury Hotels of the World and Pride of Britain Hotels - discounted stays - both UK and international;
Spa & Shop - Discounted products and treatments;
Stay & Dine - GBP50 BB per room 50% off food & 25% off drinks
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