This job has expired

Customer Service Apprentice - Glen Cleaning & Support Services LTD

Employer
Babcock Training
Location
Bedford, Bedfordshire
Salary
Weekly wage £204.90
Closing date
19 Jun 2022

View more

Specialism
Other
Sector
Telecommunications
Role Type
Apprenticeship
Start Date
Immediate
Duration
Up to 6 weeks
You need to sign in or create an account to save a job.

Glenn Cleaning and Support Services are looking for two Customer Services Apprentices to work within a telesales team at there Bedfordshire site, this is an outbound telesales role so they need people who can be developed to be proactive and who are outgoing, motivated and enthusiastic people to join there team.  This is opportunity to carry out a real job with real responsibility, and also focusing on training and development. 

As a customer service apprentice, your exact duties will depend on your employer and the department that you are working in, but could include

  • Supporting the telesales team.
  • Dealing with customer enquiries and queries.
  • Working with suppliers and sub-contractors.
  • Answering phone calls.
  • Maintaining the relevant in house systems
  • Sending the daily post
  • Faxing and photocopying confidential documents
  • Responding to emails and post
  • proficient IT skills to carry out general administrative tasks

To become an apprentice, you must:

  • be 16 or over
  • not already be in full-time education

You will be working towards gaining a Level 2 Customer Service Practitioner Standard through an Apprenticeship.

Apprenticeship standards are aimed at developing skills within the Apprentices’ chosen career route, each standards has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English.

Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert