Want to build the foundations to a successful career with a company at the heart of your community? Or would you rather continue studying, learning and working towards professional qualifications? Join us on our 16-month Business Administrator Apprenticeship and you can do both!
Our Business Administrator Apprentices are the hard workers behind the scenes. Work within the Community Lead Team, who are responsible for liaising with the local community, and its residents, to support our brand in build areas.
Build skills for the future
In this apprenticeship, you will be dealing with a range of queries and projects. By the end of the scheme, you’ll have gained the experience and skills needed to deal with any problem or situation. Tasks that you will take on might include:
- Completing paperwork and administration to ensure the team are organised and up to date
- Analysing query trends and offering solutions and ideas to resolve these
- Chasing and co-ordinating open queries to ensure a response is received in a timely manner
- Investigating route causes for issues raised and working with stakeholders to provide a resolution
- Liaising with other stakeholders, departments, and residents, who may not be very happy, to find resolutions and ensure customer satisfaction
What we look for
Our apprentices need to be the kind of people others can trust. That means having the initiative to offer solutions and take the lead in resolving issues. Having a full UK driving licence is also helpful however, won’t stop you from completing your job. Flexible working is available but, you will be required to work from the office 3 days a week to collaborate with your team.
We’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support.
What’s in it for you
A professional qualification. 20% of your working week will be dedicated to studying and preparing for the final assessment to secure a Level 3 Business Administration Apprenticeship. Plus, you can also enjoy some amazing benefits, including:
- Company pension
- 25 days holiday
- Your birthday off
...and loads more!
What is involved with studying for an apprenticeship?
Your apprenticeship is made up of learning on the job, but also gaining the academic skills to put into practice in your day-to-day job. As a result, you'll complete the apprenticeship as part of a structured learning programme alongside working in the role. The learning programme is made up of a suite of modules and milestones and you’ll be required to evidence your work against these modules via tasks and assignments. For some apprenticeships, you may also undertake additional technical qualifications, which include studying for, and taking an exam. Once you have completed your modules and milestones, you’ll then move to your End Point Assessment (EPA) which is typically made up of an interview and a project. Once you pass this stage, you will receive your apprenticeship qualification with us.
Virgin Media and O2 have joined forces
Virgin Media and O2 joined forces combining the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely available broadband speeds. We’re the corporate brand of a 50:50 joint venture between Liberty Global and Telefónica SA and are now one of the UK’s largest businesses.
We have exciting times ahead, and it’s a brilliant time to join us.
Apprenticeship: Level 3 Business Administrator
Duration: 16 months
Start Date: July 2022
Requirements: 5 GCSES Level 9-4 including Maths and English, or a Level 2 Apprenticeship or equivalent
Salary: Starting salary of £19,000, with an increase to £22,000 after 12 months. Final salaries can be in the region of £23,000-25,000 + amazing benefits