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Case Management Nurse

NHS England Apprenticeships
Competitive salary
Closing date
15 Jun 2022

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Job Details

Job summary

Swallownest Health Centre are looking to employ a dedicated and enthusiastic part time nurse (20 hours a week) to join our team for case management and long term/ chronic disease reviews.

As a practice we would identify a number of patients who fall into this category who would need initial assessments either in the surgery or at home to fulfil the criteria as set by the Rotherham Clinical Commissioning Group. The patients will be aged 65 and over or on the enhanced frailty index.

A clean driving licence and car are essential to this role.

It is important that you apply ASAP, as the deadline may end sooner than advertised.

Applications are only accepted via NHS Jobs.

Please contact us if you would like to discuss further or arrange an informal visit.


*Please note that if you are a patient with us, you will be asked to register at an alternative practice.

*Please note that we will require proof of your relevant vaccinations, which should include covid.

Main duties of the job

The role would involve an annual health review for those aged over 65 in the same way chronic disease reviews are held. These will take place in the patients home.

For those on the frailty index, again a chronic disease review but also a case management review is required. This looks into the social circumstances and needs to a certain degree; an appropriate mental health assessment; and use of appropriate template to be completed with a care plan (to be created and a copy left at the patient's home).

The post holder should effectively manage their own time workload and resources, assess own performance and take accountability for own actions, either directly or under supervision. The post holder should be able to communicate effectively with team members and patients, and recognise where there is a need for alternative methods of communication.

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy.

A commitment to Health & Safety requirements and Infection Prevention measures; as well as being able to adhere to the Practice Health & Safety Policy and the Practice Infection Prevention & Control Policy and procedures.

Use of a computer to manage daily workload; e.g. email, messaging, basic word and excel however clinical system training will be provided.

About us

Swallownest Health Centre cares for 16,500 patients.

We are a training practice and are proud to be part of a forward thinking Primary Care Network in Rother Valley South.

We are high achievers in Quality and Outcome framework, and participate in Local Enhanced Services in order to care for our patients.

We are fortunate to have an experienced, friendly and loyal practice team who pride themselves on delivering the very best patient care.

Job description

Job responsibilities

Job summary:

As an autonomous practitioner the nurse is responsible for the care delivered, demonstrating critical thinking and skills in clinical decision-making in the management of patients. They will work collaboratively within the general practice team to meet the needs of patients, support the delivery of policy and procedures as required.

Main duties and Responsibilities as stated previously.

Maintains high standards of infection control at all times thus protecting patients, self and colleagues.

Actively engages patients and carers in the management of their health, promoting health and wellbeing.

Refers patients to other members of the practice team in line with agreed protocols.

Maintains accurate records of all clinical activity in line with practice protocols and standards.

Contributes to clinical governance activities within the team including audit and evaluation and seeks to underpin practice with current evidence of effectiveness.

Supports members of the practice team to maintain health, safety and security.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Uses appraisal and supervision to identify own development needs and maintains and develops competence in line with agreed requirements.

Any other duties as required.

Full training will be provided in all areas as required.


In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.


The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.


The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Person Specification

Knowledge and skills


  • Effective communication and interpersonal skills
  • Knowledge and understanding of current national developments
  • and trends in health care, quality assurance and practice development
  • Assess and develop risk management protocols
  • Implement strategies for quality assurance and quality audit
  • Evidence of innovative practice
  • Computer literate
  • Team player
  • Flexible
  • Self motivated
  • Problem solver
  • Adaptable
  • Knowledge of health promotion and strategies locally


  • Experience of working with new technologies in health care practice
  • Understanding of clinical coding in general and Read coding in particular
  • Understanding of the health needs assessment process
  • Experience of TPP SystmOne clinical system



  • Registered General Nurse able to demonstrate a commitment to professional development.
  • Experience of working within a nursing team


  • Experience of working in Primary Care
  • Experience of working in a GP Practice
  • Experience of using SystmOne clinical system



  • Registration with the NMC
  • Recognised qualification to diploma level or above
  • A demonstrable commitment to professional development
  • GSCE Grade C and above in English and Maths (or the equivalent)
  • Specific Nursing Skills & Qualifications


  • Experience of QOF and Chronic Disease Management (such as
  • Diabetes, CHD, Respiratory Disease etc
  • Basic Pathology Tests e.g. urine culture, swabs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name



Worksop Road



S26 4WD

Employer's website (Opens in a new tab)


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