Lead Adult Care Apprenticeship - Level 3, Flexi Care & Support Ltd, Cudworth, Barnsley

Duties will include:

Quality:

• Ensure that the people who use our service have any personal needs or requirements met; through providing clear direction and guidance to support staff
• To support people who use our service in achieving their outcomes in the way that they choose
• Maintains professional relationships whilst developing a good rapport with the people who use our service, their family, colleagues, visitors and other stakeholders
• Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards
• Supporting the individual through a detailed assessment process to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed

Innovation:

• The role holder should have a flexible and innovative approach to their work and be able to facilitate and support service users in decision making, promoting choice and involvement

Knowledge & Skills:

• Excellent Communication and Interpersonal skills
• Skills in objective setting, time management and work prioritisation
• To work flexibly to meet service needs
• Use of IT equipment and applications

Experience:

• Supporting adults and/or children with disabilities providing personal care and physical support

Responsibility:

• Completion of outcome focussed support plans and risk assessments which focus on maximising the person independence
• To frequently attend service users' homes to ensure that support and service plans are being delivered in line with service user preferences, wishes & values, and the support plans are adhered to
• Arrange and complete service user care package reviews, to include incidents, health and well-being
• To liaise and establish effective working relationships with staff internal and external, partners and other professionals
• Support in the preparation for the Care Quality Commission Inspection which demonstrates compliance with the regulations and standards

Budgets & equipment:

• Responsible for the correct handling of service user finances and administration of medication in accordance with policy and procedure where applicable and as required
• Collective responsibility for the care and security of equipment and consumables in the persons' home

Information:

• Responsibility for the accuracy, security, and confidentiality of service user records

Communication & Interaction:

• Communication and personal interaction are key features of this role and may include the provision of support to people who use challenging behaviour as a way to communicate their needs and frustrations or whouse alternative communication methods such as pictures and signing systems
• This role also requires participation in and promotion of a team approach at all times, with positive and constructive working relationships for the benefit of the service user.
• Respond effectively to enquiries and to informal customer complaints and compliments and support the resolution of formal complaints in line with Company policy

Working environment:

• The problems faced by many service users may present challenging situations, which may increase the physical, sensory, and emotional demands of the role
• Complete regular workplace inspections and quality audits.

Special Features:

• The role holder will be expected to undergo certified training and refresher courses in a range of areas' including Adult and Children's safeguarding, Positive Behaviour Management, first aid, fire prevention and Health & Safety at Work, in addition to other specialist training related to the nature of the service
• To support the out of hours on-call function on a rostered basis

Apprentices must show commitment to the following:

• To achieve apprenticeship framework (Functional Skills, NVQ and Technical Certificate) within the specified time frame
• Attend the apprenticeship induction programme
• Attend all of the training sessions for the programme whenever necessary
• Undertake any other required development work as part of the apprenticeship programme as requested
• Any other duties as deemed appropriate by senior staff
• Apprenticeships start throughout the year and are open to any age of candidate
• It is important that qualifications are listed on your application no matter what the grade, as your application is sifted and sent to the employer based on meeting the Employer's Vacancy Criteria
• Please log into NAS (National Apprenticeship Service) on a regular basis and look at the "Read Feedback" section against each individual application

Requirements and prospects

Desired skills

• Excellent Communication and Interpersonal skills
• Skills in objective setting, time management and work prioritisation
• To work flexibly to meet service needs
• Use of IT equipment and applications

Personal qualities

• Supporting adults and/or children with disabilities providing personal care and physical support

Desired qualifications

• Due to having to travel to service users homes you Must have a full driving license
• Must be18+ due to the nature of the role
• Desired, Level 2 qualificationin the subject area
• Maths and EnglishGCSE C/4 (or above),functional skills or willingness to work towards
• Must have experience in health care

Future prospects

• The apprenticeship will lead to a permanent contract

Things to consider

Please ensure you have the following ready if you get through to the interview stage:

• Photographic proof of ID
• Qualification certificates
• National Insurance Number
• Updated CV

If you require help with putting together a CV or Interview skills, please contact: 01226 216 123 for our FREE Workshops.

• Please ensure travel to this employer's location is realistic and something you could commit to.