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Senior Support Worker - Blackwood, Caerphilly

Welsh Government
Liberty Care Commercial House Commercial Street NP12 2JY
£9.89 per hour
Closing date
31 May 2022

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Role Type
Apprenticeship, Advanced
Start Date
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Job Details

About the apprenticeship


•As a requirement within this role you will be expected to register with Social Care Wales & act in accordance with standards set within these guidelines
•Have appropriate qualification for your role (QCF Level 2 or above) or be willing to work towards this
•Assist in the day-to-day running of the home & in all matters regarding the service users' daily lives
•Carry responsibility for the service, ensuring that high standards of care & support are maintained as a senior employee, adhering to all requirements & regulations within the Regulation & Inspection of Social Care (Wales) Act 2016
•Supervise the work of support workers & relief staff, ensuring that all duties are carried out in such a way as to maintain high care & support standards at all times
•Discuss issues arising from the above with the Team Leader & Domiciliary Manager as necessary
•Work within a flexible rota system adapted to meet the needs of individuals living in the Service User's home
•Work as part of a staff team in a constructive & supportive manner, attend regular staff meetings / workshops, individual support and supervision meetings as necessary
•Work within a rota shift system inclusive of evening and weekend work. To sleep-in when arranged at a predetermined payment
•Ensure the safety of the service users at all times, reporting promptly any concerns about the health, safety or wellbeing of service users
•Management of staff
•Management of Service users
•Management of the Service

Additional information

Professional Development
•To undertake an initial three to six monthly probationary period, whereby your performance will be reviewed and suitability for the post assessed.
•To ensure mandatory training is up to date and refreshed where required.
•To undertake courses and pursue own professional development and training. The company proactively encourages staff to improve their skills as appropriate.

This job description is not an exhaustive list of duties, but a guideline to indicate the main areas of responsibilities and is subject to periodical review to meet operations needs.
Any queries / concerns derived from the Job Description should be made known to your Manager.



• Friendly
• Punctual
• Organised


Health & Social Care Level 2


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:

Health & Social Care Level 3

About the employer

Liberty Care Commercial House
Commercial Street

NP12 2JY

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

The successful candidates will be notified of interview as appropriate.


Why an apprenticeship?

As an apprentice you will earn while you train. It’s a great career choice whether you are leaving school or college, returning to work after starting a family or looking for a new career. There’s a wide range of jobs on offer.  A job at the Welsh Government is unlike any other in Wales.

At the Welsh Government you’ll be given support and guidance so you can develop your skills in the workplace. You will also need to set aside time to study for your apprenticeship. You’ll be a valued member of the team from day one.

What apprenticeships are available?

We don’t currently have any apprenticeship opportunities open as we have now closed our scheme for 2019. If you’d like to keep updated on the vacancies that we’re advertising, you may want to visit our jobs board:  Welsh Government External Vacancies Board.

If you’d like to receive Job Alert e-mails that let you know when we’re advertising a role that suits your preferences, scroll to the bottom of the jobs board, and you’ll see the ‘Create Job Alert’ link.  Click this, and follow the on-screen instructions to set up your alerts.  You’ll need to log in or create an account as part of this process.

Who can apply?

To be eligible to apply you:

  • will be at least 16 years of age at the time of making your application
  • will not be in full-time education (you can apply while still attending school/college/university but will have finished or intend to finish your studies by the time your apprenticeship starts)
  • will need to meet the Civil Service Nationality requirements to apply.

ALS eligibility

Please note that ALS our training providers have their own eligibility in order to provide the funding required to undertake an apprenticeship. You may not be eligible to apply if:

  • you already hold a qualification at Level 3 or above in ICT, Software, Web and Telecoms or a similar subject
  • you already hold a qualification at Level 3 or above in Business Administration, Customer Service or a similar subject

What are the benefits?  

How much will I be paid?

You will earn £19,240 a year while training. When you pass your apprenticeship you can apply for a permanent job at the Welsh Government. Within 2 years of starting your apprenticeship you could be earning £22,500. 

You will get 31 days holidays as well as 10 public and privilege days. We offer flexible working arrangements to help you get the right work/life balance. You will also be eligible for membership of the Civil Service Pension Scheme

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