Apprentice Receptionist (Level 2/Intermediate)
We are a small village primary school in the beautiful village of Charing, close to Ashford. Every child in our school is valued as an individual and we have a supportive, nurturing team to make sure that every child and parent feels supported and happy at our school.
In July 2017, we converted to an academy as part of the Aquila, The Diocese of Canterbury Multi-Academy Trust. We believe that this is a positive, exciting step for our school and will enable us to have a greater say in the future of our school.
Description of Vacancy
The post holder is expected to work within the rules and regulations laid down by the academy and Trust. The Head Teacher will take notice of advice given by professional associations.
The post holder will demonstrate a commitment to the aims, vision, development plan and policies of the academy. In return the management are committed to support in the training and development of all members of staff. We aim to provide staff with the skills they need to fulfil their duties so that we achieve the highest standards in all we do.
The post holder will share responsibility for identifying their own individual training needs and will demonstrate a commitment to work collaboratively and cooperatively to fulfil these.
Accountable to: Office Manager
This job profile encompasses in general terms the normal duties which the post holder will be expected to undertake. However, the job profile or the duties contained therein may vary or be amended from time to time without changing the level of responsibility associated with the post or grade.
Purpose of job:
To provide an efficient and friendly reception service to support the smooth operation of the academy.
This position is subject to an enhanced DBS check, pre-employment medical clearance, satisfactory references and verification of the right to work in the UK.
Provide an efficient and professional reception service – greeting visitors, staff and pupils and ensure they sign in/out in accordance with the academy procedures
Offer and make refreshments for appropriate visitors as required
Answer enquiries received in person/by phone or via emails – responding to queries/relaying messages, and acting on instructions as needed and referring on where appropriate
Take receipt of deliveries, check and copy delivery notes. Ensure deliveries reach appropriate person
Assist as necessary with recording monies received and pass on to the relevant person
Assist with preparing dinner money registers and printing attendance registers as required
Photocopy and distribute routine home/school correspondence
Assist with the organisation of trips as necessary
Open, stamp and distribute all incoming mail. Frank/stamp all outgoing post
Assist with updating the school diary as required
Undertake a range of administrative tasks to support the efficient operation of the school – including photocopying, filing, shredding and word processing
Update student/staff details on SIMS as required
Comply with policies and procedures relating to child protection, health, safety and security, social media, conduct, confidentiality and data protection, reporting all concerns to an appropriate person
Monday to Friday
8.30am – 3.30pm (30 hrs/week)
39 weeks/year (includes staff training days)
With 1-hour lunch break (unpaid)
Employee will be paid for 44 weeks/year (includes holiday pay entitlement)
Demonstrate a basic understanding of the work of a school
Knowledge of a range of computer applications – including Word/Excel/PowerPoint/Outlook
Demonstrate an understanding of confidentiality and child protection issues in a school setting
Ability to provide a high level of customer service
Ability to deal calmly, tactfully and effectively a range of people
Ability to work in an organised and methodical manner
Ability to take personal responsibility for organising day to day workload
Ability to work effectively and supportively as a member of the academy team
Able to use own initiative to solve problems and respond proactively to unexpected situations
GCSE Grades C or equivalent in Maths and English or equivalent Level 2 Qualification
On the job training with the employer whilst working towards the Apprenticeship Standard – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate. Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.
KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.