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Nursing Assistant

NHS England Apprenticeships
Competitive salary
Closing date
27 May 2022

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Job Details

Job summary

Nursing Assistant, Band 2, Complex Medicine Unit

You will assist in personal care for our patients, including washing, dressing, toileting and assisting with mobilising and feeding; as well as the maintenance of the patient environment in terms of cleanliness, tidiness and the restocking of supplies.

We are looking for motivated Nursing Assistants to join our team within the Acute General Medicine wards at the John Radcliffe Hospital. AGM has built up a reputation for delivering excellent and compassionate care to some of Oxfordshire's most complex medical patients.

Are you looking for a new challenge and an opportunity to enhance your skills?

We are looking for motivated Nursing Assistants to join our team within the Acute General Medicine wards at the John Radcliffe Hospital. AGM has built up a reputation for delivering excellent and compassionate care to some of Oxfordshire's most complex medical patients.

We are committed to supporting your continuing professional and career development, which will give you the opportunity to enhance your skills and undertake further training within the acute setting of Complex Medicine Units.

You will assist in personal care for our patients, including washing, dressing, toileting and assisting with mobilising and feeding; as well as the maintenance of the patient environment in terms of cleanliness, tidiness and the restocking of supplies.

Main duties of the job


As a member of the nursing team, you will assist registered members of staff to deliver a high standard of care to patients in the ward/clinical area demonstrating compassion, kindness and sensitivity.

o To work as part of the wider ward team in developing and maintaining services provided to patients and contribute to the safe, efficient, and smooth running of the ward/clinical area.o To maintain the dignity and privacy of all patients and always respect their right to confidentiality.o To complete and maintain on an ongoing basis a portfolio of clinical competencies. To review progress with ward manager and team leader/supervisor at regular intervals and through appraisal process.o To share learning, skills, and knowledge within the ward and with patients and carers to ensure best practice is maintained.

Closing Date and Time: 26/05/22 8:00AM

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Job description

Job responsibilities


To establish and maintain good relationships with patients, relatives and colleagues through effective verbal and non-verbal communication, demonstrating empathy and ability to manage conflict or potentially challenging situations. To help patients and visitors orientate themselves to their surroundings when admitted to the ward, tailored to their specific needs. To answer telephone calls appropriately and efficiently, accurately relaying messages and to attend to a patient in a professional and timely manner.


To undertake a range of delegated and specific clinical skills for patients that demonstrates an enhanced level of competency /technical expertise. To perform, accurately record and report patient observations and escalate any concerns appropriately. To assist patients with their personal care needs. (This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times). To assist patients to meet their dietary needs giving attention to special diets, supplements, enteral feeding regimes and cultural requirements. All food and fluid intake to be recorded accurately as necessary and a malnutrition universal screening tool (MUST) risk assessment to be carried out accurately and appropriately. To actively encourage all patients to share the responsibility for maintenance of their health and to promote healthy living. Assist the ward team to serve meals and drinks to patients as required. Assist patients to mobilise safely, using equipment and techniques as prescribed and recorded in plan of care. To participate in handover process to ensure continuity of care and accurately feedback to a registered practitioner, the care given to patients during the shift and of any changes in the patients condition.

Promotion of ambulatory / rehabilitative approach to care:

Complete therapy competencies after attending enhanced training on therapeutic care Promote a culture of ambulatory care by supporting patients to be as independent as possible, such as ensuring dressed in own clothes / washing and toileting in bathroom / encouraging mobility from admission. Support patient centred rehabilitation to facilitate timely, safe discharge, reflecting individual choice and maximising individuals independence. Assist in the provision of prescribed programmes of treatment eg rehab / therapy goals to patients and other duties under guidance and supervision. To liaise effectively by establishing and maintaining professional working relationships with other members of the inter-disciplinary team, patients, carers, and relatives. Accepting and relaying information and messages as required. This may include staff from other agencies or localities.

Planning and Organisation:

To demonstrate time management skills and to be able to prioritise and organise own workload. Assess the patients needs in agreement with the registered nurse using a variety of resources, demonstrating knowledge that underpins the assessment decision and evaluate and reassess as necessary. Produce a plan of care under supervision that accurately reflects the assessment needs of the patient and to record the care given to patients in an accurate, legible way that meets legal requirements ensuring a countersignature by a registered practitioner. Lead on the proactive plan of care as agreed with the registered nurse to ensure that patients are mobilised, toileted, repositioned and given drink and snacks according to their needs every 2 hours. This is be achieved by working closely with and directing the junior nursing assistants. To be familiar with the concept of nursing within a team, be involved in team discussions, meetings, project developments and audits. To maintain and monitor levels of stock and equipment as per local policy/guidelines

Quality and Service Development:

To undertake annual training as required via face-to-face teaching or e learning. To assist in maintaining a safe working environment for patients, visitors and colleagues To adhere to all Trust and Directorate policies being aware of specific policies and risk assessments carried out in the clinical area and to escalate concerns. To support all monitoring of quality initiatives and evaluations within the clinical area e.g friends and family test.

To be familiar with the local quality standards of the ward/unit and how it fits in and contributes to the organisation and its core values. To report all accidents, incidents, and areas of concern to senior staff ensuring relevant documentation is completed To have knowledge of the procedure for calling for emergency assistance following cardiac arrest or patient emergency. To ensure all faulty equipment is taken out of service, cleaned appropriately, labelled correctly, and sent for repair. Ensure all equipment is cleaned correctly (according to hospital policy) and stored appropriately

Personal Development of Self and Others:

To help orientate and act as a buddy/assessor for new Nursing Assistants. With support from the registered practitioner take responsibility for the development of others. To access and use the wards educational resources and Trusts extensive library facilities. Participate and contribute to research and/or projects that enable development of staff and raise profile of unit To be able to acknowledge limitations to competence and not act outside of these. To develop, maintain and improve knowledge and skills required to carry out all agreed aspects of patient care competently. This may involve further in-house training or through nationally accredited courses as agreed with the team leader and ward manager To actively participate in own personal development and career progression To take responsibility within the clinical area for an area of interest such as a link role /key resource.

Person Specification

Education/ Qualifications


  • To demonstrate literacy and numeracy.
  • Willing to undertake self-development activities to improve clinical effectiveness.


  • Evidence of Level 2 Diploma or Apprenticeship in Health related subject or willing to work towards
  • Evidence of the Care Certificate and understanding of the Code of Conduct for Health Care Support Workers and Adult Social care workers in England.

Clinical Practice


  • Demonstrates awareness of importance of working as part of a team.
  • Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation.
  • E Able to undertake specific procedures involving physical skills and prolonged moderate physical exertion commensurate with practice area and level of competence.


  • Experience of the NHS and /or health care requirements
  • Knowledge of personal care and related procedures

Planning & Organisation


  • Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.

Improving Quality


  • Demonstrates ability to question and challenge practice in a constructive way so that standards of patient care are continually evaluated and improved.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University NHS Foundation Trust


John Radcliffe Hospital



Employer's website (Opens in a new tab)


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