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Corporate Information Manager

Employer
NHS England Apprenticeships
Location
Crewe
Salary
Competitive salary
Closing date
15 Jun 2022

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Job Details

Job summary

This is a key role within the Information Department to ensure national and local submissions are completed on time and meet national definitions, manage the workload of the corporate team, ensure the department is responding to FOI and ad hoc requests.

Whilst NHS knowledge and experience would be an advantage, having skills and experience in project management and troubleshooting would also be valuable.

We are looking for someone who is highly organised, likes a challenge, and can seek out the right people to get the job done! If you have the right attitude, we can help you learn the rest!

The Trust has a flexible working policy and the Department has demonstrated they can achieve a high proportion of the workload whilst working either from the office or from home. The Department also has a training budget and would support continued professional development via apprenticeships.

Want to learn more? Please contact either angela.wood@mcht.uk, Head of Information and Performance and recruiting manager or janice.carter@mcht.nhs.uk, current post holder, to arrange an informal discussion.

Main duties of the job

The post holder will lead on the provision of Corporate Business Intelligence for the Trust, with specific responsibilities for the production, validation, and submission of national and local submissions, production of the Trust's Board and associated committee's performance reports, managing the delivery of ad hoc and FOI requests. The role also manages a small team of RTT Trackers, ensuring all aspects of PLT management have clear validation and communication processes.

The role has a key emphasis on Corporate Team management and team development. The post holder will work seamlessly with Data Warehouse, Development, and Analyst teams to ensure the development and implementation of robust information systems and reporting processes that will provide Trust managers with the required business intelligence in respect of Performance, Workforce and other key metrics.

The post holder will require expert technical, analytical and communication skills and have experience of solving highly complex problems, they must be able to interpret the results and draw conclusions from analysis undertaken and guide people to make sound decisions based on the results.

Will also act as Deputy to Head of Information and Performance. This will include attending meetings with internal and external stakeholders.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Job description

Job responsibilities

SERVICE DELIVERY

Support the development of robust information tools for reporting of key metrics including Performance, Workforce Productivity and effectiveness.

Work with the Development and Data Warehouse Teams to ensure that the most up to date datasets and feeds are available via the data warehouse ensuring that reporting and submissions are based on the most accurate data definitions available with one version of the truth.

Co-ordinate the timely production, validation, authorisation and submission of all national returns.

Co-ordinate the production of the Trust Performance report prior to sign off and submission to the Trust Board and Committees.

Co-ordinate the production of the contract Monitoring reports prior to sign off and submission to Trust Commissioners.

Develop robust systems to run validation checks to ensure information being reported is accurate.

Undertake benchmarking analysis comparing ourselves with other high performing Trusts, investigating unusual trends and identifying opportunities for improving performance

Meet with clinicians and managers to identify their information requirements and ensure activity is correctly identified for local and national reporting.

Maintain a detailed understanding of the range of services provided by the Information Services team to be able to provide cover in the absence of other lead specialists within the department.

To support the maintenance, development and promotion of the Trusts Data Warehouse, reporting processes and Dashboards.

Lead on the project management of SUS / HES development projects, ensuring key changes and deadlines are identified and communicated with the CDS Data Group and act as a key link to the Data Quality Group.

Maintain a detailed understanding NHS National returns requirements and reporting criteria, including waiting list rules and management. Actively support the annual review of the Trusts Access Management Policy, ensuring the policy reflects the latest national guidance.

To use highly advanced keyboard skills to input data into databases and manipulate data into required formats at speed, using a wide range of IM&T tools and techniques

Deputise for the Head of Information & Performance as required

Other tasks appropriate with grade and experience as deemed necessary by the Head of Information and Performance

GOVERNANCE

Ensure compliance with policies, procedures and guidelines for self and others, by taking action/alerting senior managers if practice appears to contravene policy, or if concerned about any aspect of patient care.

Develop and maintain systems and processes to establish and maintain effective communication and confidentiality of information.

Develop and maintain a library of report documentation.

Set up and maintain an annual audit schedule for all reports and associated processes, ensuring report criteria and access remain fit for purpose and data shared externally have appropriate and up-to-date data sharing agreements.

Ensure that all reports and associated processes are changed in-line with the Trusts and departments change management processes.

Actively participate in the Trusts formal governance groups and subgroups including the Information Services Operational Group (ISOG) and Data Quality and Clinical Coding Group (DQCC). Review and update terms of reference, agenda items, chair meetings, support the completion and accuracy check of meeting papers, deliver allocated actions to agreed timescales.

Ensure organisation risks related to data and reporting are clearly identified and managed via the Trusts risk reporting system (4risk). Ensure timely completion of related actions. Ensure any incidents related to data and reporting are identified, reported in-line with Trust policy, investigated, and recommendations for training or process improvement identified and shared with the wider teams.

The post holder will undertake all statutory and mandatory training as deemed necessary by the Trust.

MANAGERIAL/LEADERSHIP

Line Management responsibility for the Analysts and RTT Trackers within the Corporate Information Team within the Trust Information Services department, including the timely completion of Appraisals and PDPs.

The post holder will have an In depth specialist knowledge of NHS statistics, information analysis and the use of information across the NHS and will act as the Trust expert on such matters.

The Corporate Information Manager must have the ability to influence Senior Executives at local level to enable decisions and actions to be taken that support the overall direction of travel of the work.

The Corporate Information Manager must demonstrate the ability to function competently and collaboratively both as a manager and credible member of the Information Services team and understand and acknowledge the role and function of other members of the team. The post holder must be able to motivate the team and offer collective leadership to maintain pace of change.

The Post holder must act as a role model by demonstrating leadership and expertise and by maintaining credibility across all stakeholders, ensuring a positive image at all times.

Support in promoting and embedding a culture of continuous quality and service improvement, using data and reporting solutions to highlight areas of improvement across the Trust.

Develop and maintain systems and processes to ensure that activities are appropriately prioritised and allocated, and that effective supervision is in place to support work delegated to specific teams as part of the work.

Able to influence strategic developments across the Trust.

Deputise for the Head of Information and Performance

EDUCATION/LEARNING

Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in KSF/appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.

Create a clear training and development plan for the corporate team, review external courses and make recommendations on use of the Departments training budget.

Person Specification

Qualifications

Essential

  • Masters degree or equivalent


Experience

Essential

  • Evidence of continued professional development


Desirable

  • Familiarity with complex computerised information systems such as relational databases and SQL
  • Familiarity with BI analytics tools, such as Power BI, SSRS, Qlik.
  • Expert knowledge of the NHS Data Manual, Information Standards, data flows and statistical returns gained through working within an NHS informatics role


Skills and knowledge

Essential

  • Excellent Management skills and extensive experience of successfully delivering major change initiative(s)
  • Excellent leadership and people management skills
  • Excellent analytical skills
  • Working knowledge of business process re-design and application of techniques and methodologies
  • Senior Management experience in the NHS or other complex organisation and across public sector organisational boundaries
  • Extensive Knowledge of NHS policy and operations
  • Extensive Knowledge of Local Government policy and operations
  • Advanced computer skills including ability to analyse data using Excel or related tools
  • Excellent communication, writing and presentation skills
  • Ability to work collaboratively with colleagues at Executive, Managerial, Operational and Support levels
  • Excellent interpersonal skills and ability to influence across organisations
  • Able to work and deliver under pressure.


Desirable

  • Knowledge of international health systems
  • Knowledge of health economics


Behaviours

Essential

  • Must be willing to act as a role model. Must be willing to take personal responsibility. Must have the courage to speak up. Must value and appreciate the worth of others.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Infinity House

Mallard Way

Crewe

CW1 6ZQ

Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)

Company

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