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Patient Services Assistant

NHS England Apprenticeships
Competitive salary
Closing date
27 May 2022

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Job Details

Job summary


A vacancy has arisen for Patient Services Assistants to join the busy Patient Services Department at QA Hospital. Only apply if you can work 1.30pm to 8.00pm - Monday to Friday

Applicants must have excellent customer care skills and high standards of personal hygiene.

The post is monthly paid and uniform is provided. The successful applicant will receive a first class training package, and includes on and off the job training. Other benefits are a generous annual leave entitlement and the opportunity to join the NHS pension scheme.


Please note that we use NHS Jobs to communicate short listings and invite to interview, please ensure you check your e-mail account regularly.

Please apply online or for more information, please contact the FM Office on 02392286000 x 5336 between 9am and 3pm, Monday to Friday. Closing date: 26 May 2022

Will require a Disclosure& Barring Service (DBS) form to be completed.

FM Services and Portsmouth University Hospitals NHS Trust have a smoke-free policy. You are unable to smoke inside our buildings or in the grounds of any of our premises.

The Trust is committed to valuing the benefits of diversity in its staff and committed to equal opportunities.

Main duties of the job

Responsible for cleaning all the floors, furniture, fixtures, fittings, glassware, high and low level surfaces, sanitary areas within Clinical and Non-Clinical Areas these duties will be carried out

Carry out daily cleans, planned routine scrubs on wards, and ad hoc infectious scrubs as directed following outbreaks (ie MRSA, diarrhoea and vomiting, hepatitis etc) to ensure bed blocking is kept to a minimum. The daily cleaning of sanitary fixtures and fittings in patient and public areas

High and low level cleaning, spot wash walls, dusting curtain tracks, radiators, and window ledges and cleaning of internal glass and doorframes as required.

Changing window and bed curtains as routine and after an infectious clean/scrub

Cleaning of patient related furniture to include bedframes, lockers, tables and chairs

Using heavy mechanical cleaning equipment (ie scrubbers, wet pickups, buffers) to clean floors in wards, bathrooms, toilets and corridors

Cleaning of Theatres, daily scrubbing of floors, sinks and surrounding dirty and clean corridors following department and Infection Control guidelines

About us

If you are considering becoming an employee of Portsmouth Hospitals University NHS Trust, from the 1 April 2022 there is a legal requirement for our staff to be fully vaccinated against COVID-19. The only exemption is for a medical reason. You will need to provide evidence of your vaccination or medical reason via the NHS App as part of our onboarding process. If you are worried about getting vaccinated please do access the NHS website and search covid vaccine.

Equans working in Partnership with Portsmouth Hospitals University NHS Trust.

PHU NHS Trust was rated good by the CQC in its recent inspection. In July 2020 it became a university hospital, we will work to drive benefits for patients, colleagues by embedding research, education and training across the Trust.

The Trusts main hub is the QA Hospital, which started as a military hospital over a century ago. It is one of the largest, modern hospitals on the south coast, with 1,200 beds. It provides comprehensive secondary care and specialist services to a local population of 675,000 people across SE Hampshire. With over 7,300 staff it is the largest employer in Portsmouth.

Being You @ PHU

Our patients are from all walks of life and so are we. If you share our values and enthusiasm for getting it right for patients, colleagues and our community you will find a home at Portsmouth Hospitals University NHS Trust (PHU).

Job description

Job responsibilities


The postholder will be required to operate the following equipment.

• Procedures as detailed in the Patient Services Operational Procedures Manual.

• Tub or cylinder vacuum.

• Scrubbing Machine.

• Carpet Shampooer.

• Hot water boilers/kettles Procedures Manual.

• Floor Mopping equipment.

• Safety Steps.

• Scrubber/Dryer machines.

• Waste bins.

• Steam cleaner machines.

This list is not exhaustive but indicative of the equipment in use.


• Follow SOPs (Working Instructions) to ensure that the department is run in an efficient and safe manner.

• Completion of Stores Request forms.

• Completion of own timesheet / holiday sheets / sickness notes.

• Reporting of faulty equipment to the Domestic Supervisor or Estates department.

• Completion of paperwork relevant to post.

• Completion of staff surveys.

• Participating in relevant audits.

Please see attached Job Description.


Person Specification



  • No Experience Necessary But Desirable


  • No Experience Necessary But Desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Equans Working with Portsmouth Hospitals University NHS Trust


Queen Alexandra Hospital

Southwick Hill Road





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