Incredible opportunity to join a leading IT support company. Spider Group have a 96% customer satisfaction rating & partnerships with some of the biggest tech companies such as Microsoft & Google. With a proven record in developing apprentices, they are looking for their next star to support clients with their tech issues in this fun & varied role.
Working in a small team from modern offices in South Bristol, you’ll learn how to handle support requests from clients.
You will learn:
- Providing technical IT support
- Hardware diagnostics and repairing machines
- Software support
- Telephone and virtual assistance
- Technical projects, including meeting clients and delivering onsite time with the team
- General tech support
If you love problem solving and are passionate about helping people, this is the role for you!
During your apprenticeship, you will be studying towards your Level 3 Information Communications Technician Apprenticeship, delivered by Professional Apprenticeships through a mixture of classroom learning and 1-1 tutor support.
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering such topics as IT security, data, remote infrastructure, maintenance processes and the elements and architecture of computer systems and loads more.
SpiderGroup have been working with apprentices for years and they form an integral part of the company’s growth. You will receive great support and encouragement to progress in your career as you develop.
This is an incredible opportunity to start a rewarding career in IT with a fun, friendly team who are invested in developing their team. Upon successful completion of your apprenticeship, you can look forward to fantastic career progression within the business.
Spider Group have got a great office, a great team, and a mission to inspire, connect, and empower businesses through technology, digital, and growth. They have some unofficial values, too. They love cake. Oh, and their building gets weekly Street Food from various Bristol eateries every Thursday.
But don’t worry, they don’t base their entire culture on food. Mostly they’re all about helping each other, helping their clients, and doing what they can to make the office a good place to be.